Q&A(13)
Q: Bought this as a gift...its showing a power button...charging port...solar panels.. battery button...indicator LED... and adjustable strap...this did not come with this was it supposed to?
A: Thank you for submitting your question, Sheila! Please reach out to us in order to confirm further details and provide accurate information. You may reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 4 months agoBrand expert
Q: Just got this today. I am trying to put in the 4 D batteries. Took the cover off the bottom (could not believe I had to screw it off) and then put the batteries in every which way...HELP
A: Thank you for submitting your question, Cheryl! Please open bottom door to access location for primary batteries and follow diagram on light body for battery orientation. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services.
submitted byEnergizer Team - 6 months agoBrand expert
Q: I just purchased this yesterday from target and it doesn’t even work and yes, the batteries are put in correctly
A: Thank you for submitting your Review! We apologize for the inconvenience caused. Please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 7 months agoBrand expert
Q: Does it come already charged?
A: Thank you for submitting your question, Cody! It may be shipped in a discharged state so you may have to charge it before using it for the first time. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 7 months agoBrand expert
Q: My iPhone recharger usb does not fit the usb port on this item. Which size usb cables work with this item.
A: Thank you for submitting your question, the Energizer Vision LED Lantern takes a USB-A port is to be used only as an output for charging other devices. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 10 months agoBrand expert
Q: What is the life expansion on this lantern? I have had the lantern for a couple of years. I tried to replace batteries and I get nothing.
A: Thank you for submitting your question, please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 1 year agoBrand expert
Q: I. have,a storage cube 8x10ft. im trying to light up the cube,space for organizing.
A: Thank you for submitting your question, Denise! Kindly contact us and elaborate on your inquiry in order to better assist you. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 2 years agoBrand expert
Q: How many inches tall is this lantern?
A: Thank you for submitting your question, Susiek! Kindly note that: Unit Length 7.300 Unit Length (in) 2.87 Unit Width 20.000 Unit Width (in) 7.87 Unit Height 30.500 Unit Height (in) 12.01 Unit Weight 0.725 Unit Weight (lbs) 1.599 Unit Volume 4.453 Unit Volume (ft3) 0.157 For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert
Q: Is this lantern waterproof or water-resistant? What is the IP Rating?
A: Thank you for submitting your question. Kindly note that it's a water resistant. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert
Q: What is the size of the lantern?
A: Thank you for submitting your question, KG! Kindly note that the Size is 391 without batteries. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert