Q&A(10)
Q: Is there a charger for the lantern? I received the cable to connect but there was nothing to plug the device into.
A: You plug the larger end of the USB cable into an adapter that can be plugged into a standard power outlet. Most people have one sitting around that came with their cellphone.
submitted byZelda - 3 years agoA: Thank you for contacting Energizer. It plugs into outlets with a connecting cord through which it gets charged.For any further information you can reach out to us at energizer@custhelp.com or can call us at 800-383-7323.
submitted byEnergizer Team - 5 years agoBrand expert
Q: I purchased this on 2/18/2025 and charged it overnight yesterday. It did not charge. Trying again today with a different adapter. I still do not see a charge indicator light flashing. Suggestions?
A: Thank you for submitting your Review. We apologize for the inconvenience caused. Please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 2 months agoBrand expert
Q: can the ALURL7 BE USED WITH THE ENERGIZER APP
A: Thank you for submitting your question, NOTT43! This lantern is rechargeable and it can be used to charge devices via a USB port out. However, it cannot be connected to the application. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 6 months agoBrand expert
Q: Is the battery already charged ready for use?
A: Thank you for submitting your question, Ana Belen Maglier! Please note that NiMH batteries are sometimes shipped in a discharged state and need to be charged before use. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 6 months agoBrand expert
Q: I HAVE A ENERGIZER TACTICAL LIGHT. HOW LONG DOES IT TAKE TO CHARGE IT UP? HOW DO I KNOW WHEN IT IS CHARGED UP?
A: Thank you for submitting your question, Gary! If you are inquiring about Energizer lantern, model ALURL7, it fully charge in 8 hours. The charging Indicator light is located near charging port. Charging Indicator light flashes while charging. Charging Indicator light is solid when fully charged. If you're inquiring about a different light, please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services.
submitted byEnergizer Team - 2 years agoBrand expert
Q: I was raised in the USA and never taught metrics. What are the dimensions of this lantern in inches?
A: Thank you for submitting your question! Kindly find the below dimensions of the light:Unit Length 7.300 Unit Length (in) 2.87 Unit Width 20.000 Unit Width (in) 7.87 Unit Height 30.500 Unit Height (in) 12.01 Unit Weight 0.725 Unit Weight (lbs) 1.599 Unit Volume 4.453 Unit Volume (ft3) 0.157. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert
Q: Exactly which kind of outlet does it plus into? Apple? Android? What? No information.
A: Thank you for submitting your question, SeattleD! Kindly note that you can plug it into a 3.0V one. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert
Q: How long do they last?
A: Thank you for submitting your question! Kindly note that the shelf life for those batteries are 5 years. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 3 years agoBrand expert
Q: i am very much surprised to find out that battery manufacturing company Energizer has not mentioned the battery capacity installed in this product as its not mentioned anywhere?? Please advise how much mAh the battery is ??
A: Thank you for submitting your question! The product operates on Rechargeable Lithium-ion battery. For any further information please reach out to us on 1-800-383-7323 or email us on customersupport@energizer.com to assist you better. Energizer Consumer Services
submitted byEnergizer Team - 4 years agoBrand expert
Q: Does it have a battery to run if there is no electricity to charge it ? If not, how long in advance do you need to charge it and if not running, how long can the charge last?
A: Thank you for contacting Energizer. It runs on rechargeable batteries which are already installed.It gets fully charged in 8 hours and can retain the power for 5 hrs on High mode. For any further information you can reach out to us at 800-383-7323 or at energizer@customercare.com.
submitted byEnergizer Team - 5 years agoBrand expert