Q&A(7)
Q: Where can I find a copy of the instruction manual online? Our physical copy was lost.
A: Yes, if you email BrandsSupport24@Merchsource.com, we’ll be happy to provide you with a PDF copy of the manual. Thank you
submitted byMS Customer Service - 3 months agoBrand expert
Q: Are these blocks non toxic and free of heavy metals? Where are these made?
A: This product is tested and certified to the “gold standard” of child safety, ASTM F963 which outlines testing methods to ensures children’s toys do not contain hazardous materials such as lead, phthalates, heavy metals, etc. The products are considered safe when used as intended and within the specified limits. This product is manufactured in China and imported. Thank you
submitted byMS Customer Service - 5 months agoBrand expert
Q: Is paint used on these blocks lead free?
A: Yes, this product is tested safe for children 4+. One of the required standards for a product to pass the test is lead content. Thank you
submitted byMS Customer Service - 1 year agoBrand expert
Q: what age is this for?
A: This product is recommended for ages 4+. Thank you
submitted byMS Customer Service - 1 year agoBrand expert
Q: What size princess doll,or other play figure height-wise would one buy to pretend they lived in the castle that was built?
A: The castle blocks would be best with a smaller figure of a few inches tall such as a lego character. Thank you
submitted byMS Customer Service - 2 years agoBrand expert
Q: Manufacture Overseas where?
A: Please see packaging for details
submitted byMS Customer Service - 4 years agoBrand expert
Q: Where are these blocks made?
A: We manufacture our items overseas and import them
submitted byMS Customer Service - 4 years agoBrand expert