Q&A(8)
Q: At the low setting how many sq ft does the Fade Defy plug in with low level indicator light cover?
A: There is no set answer as peoples scent perceptions will vary, and it will depend on ventilation.
submitted byP&G - 3 months agoBrand expert
Q: Can this be used on a sideways outlet?
A: Yes, you can. However, be sure that you rotate the plug so that the plug is upright.
submitted byP&G - 7 months agoBrand expert
Q: Does this come with the plug or is it just the liquid?
A: This Starter Kit comes with a PLUG and one refill, Jordan.
submitted byP&G - 8 months agoBrand expert
Q: how do you clean build up on dispenser
A: Fragrance oils may collect on the outside of the device over time. To clean it, unplug the device and wipe it with a clean, dry cloth.
submitted byFebreze - 1 year agoBrand expert
Q: Can I use other country diferent electric power? 220
A: When you have time, please get in touch with us at (800) 308-3279, so we can get more information to help.
submitted byFebreze - 1 year agoBrand expert
Q: Is this holder for just one plug in bottle or two at one time? I only see a space for one.
A: We hope it helps to know, all of the PLUG refills are designed to fit the holder.
submitted byFebreze - 1 year agoBrand expert
Q: Can the disgusting synthetic toxic liquids that come with it be replaced with my own essential oil & water mixtures? I will not use synthetic fragrances in my home.
A: Our products are only designed to work with the appropriate oil refill.
submitted byFebreze - 3 years agoBrand expert
Q: Can the plug in unit be put behind a dresser.
A: Thanks for asking, Karen. As listed on the packaging, airflow can't be obstructed or blocked from your Febreze PLUG, and you should only use in areas with at least 30 cm/12” clearance above the unit. Please give us a call at (800) 308-3279 if you have any further questions.
submitted byFebreze - 4 years agoBrand expert
Q: Is this safe for dogs
A: Thanks for asking, Steph. Our products are safe for use around pets, including dogs, when used as directed. If you have any further questions, please give us a call at (800) 308-3279.
submitted byFebreze - 4 years agoBrand expert