Q&A(9)
Q: We usually use fragrance free detergent for sensitive skin!How would this work?
A: All of our products have been tested to be safe when used as directed. However, there is a scent to this detergent.
submitted byGain - 4 months agoBrand expert
Q: Is this product vegan? (Not tested on animals and does not contain any animal ingredients/secretions)
A: There are no animal by-products in our laundry detergents or scent boosters. We do not test our products on animals anywhere in the world unless required by law and we are working hard to make animal testing of all consumer products obsolete. We are a proud supporter of #BeCrueltyFree. We have invested more than $470 million in developing non-animal testing methods and have advocated for their approval by policy makers around the world. Today, we use more than 50 non-animal alternatives, half of which were invented or co-invented by P&G. We will continue working with partners like the Humane Society International and the People for Ethical Treatment of Animals (PETA) to promote the development of new alternatives and advocate for their public use and adoption to eliminate animal testing.
submitted byGain - 8 months agoBrand expert
Q: hey wish..gw is incorporated w2ax
A: We'd love to help you with your inquiry. Please call us at (800) 888-4246 so we can ensure we're on the same page and getting you the correct information.
submitted byGain - 8 months agoBrand expert
Q: Is this septic safe? if so, why?
A: Yes, Gain has been tested to ensure it's safe for septic systems.
submitted byGain - 2 years agoBrand expert
Q: can you handwash using this?
A: Yes, you can use this detergent to handwash your clothes.
submitted byGain - 2 years agoBrand expert
Q: Is this compatible with HE machines?
A: Gain Liquids and Powders are formulated to provide ideal cleaning and freshness in any type of machine, so it is safe for whatever machine you own.
submitted byGain - 5 years agoBrand expert
Q: The consistency for this was very thin, liquidy, very different from past Gains I have bought. Did anyone else notice this?
A: We haven't made any recent changes to the formula, so you should see the same consistency that you're used to. However, if the liquid was stored in somewhere extremely hot (such as a hot car, or in direct sunlight), it may cause the liquid to become thin. It should return to it's normal thickness at room temperature, and work just fine. If there's anything we can do to help further, you can always give us a call directly at (800) 888-4246.
submitted byGain - 6 years agoBrand expert
Q: Does this work as a cold water detergent?
A: It sure does! Be sure to check the care tag on your clothes to determine what temperature water you should use.
submitted byGain - 6 years agoBrand expert
Q: Is Gain septic safe?
A: Rest assured that Gain is safe for septic systems, Lily!
submitted byGain - 7 years agoBrand expert