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Q&A(4)

Q: I can't plug in any of my Apple devices to this outlet extender. They do not have a three pronged plug. Is that the problem? Or, has anyone else had problems using these outlet extenders?

submitted by MRLJD - 2 years ago
  • A: Hello Mrljd, thanks for your question. Your Apple devices need to be 3 prong to work with this wall tap. The 3 prong outlets are just there for when you plug in a grounded device. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

    submitted byTech Support - 2 years ago
    Brand expert

Q: Are these bright white?

submitted by coffeelover - 5 years ago
  • A: Hello Valued Customer, thank you for your question. This is just a standard white color. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (544907) if you decide to give us a call. Thank you.

    submitted byTech Support - 5 years ago
    Brand expert

Q: Can this be used on a GFCI outlet in the bathroom ?

submitted by FancyNancy - 6 years ago
  • A: Hi FancyNancy, thank you for your question. No, our GE 3-Outlet Grounded Tap is designed and rated to be used on a standard outlet. We do not recommend using this product in wet locations. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

    submitted byTech Support - 6 years ago
    Brand expert

Q: Does the plug in the back have two prongs or must it be plugged into a grounded outlet?

submitted by mzshopalot - 8 years ago
  • A: Hi mzshopalot, thank you for your question. This 3-grounded outlet Tap has a 3 prong plug in the back. Yes, this must be plugged into a grounded outlet. If you have any further questions regarding the product, please don't hesitate to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support (Manufacturer).

    submitted byTech Support - 7 years ago
    Brand expert

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