Q&A(53)
Q: Does the light bulb able to be dimmed?
A: Yes on the remote it gives option to dim 100% 70% 40% 10%
submitted byLioness - 5 years agoA: Yes you can lower the brightness on each color and including soft and bright white about 4/5 intervals. Very useful. One of the color flow programs can adjust the brightness as well (the others use that setting to slow/increase the speed of the color change intervals like on light strips)
submitted byMashka - 3 months agoA: Hello,Jordan. No this bulb is non dimmable. Thank you GE Lighting, a Savant company
submitted byGE Lighting Expert - 5 years agoBrand expert
Q: What type of battery does the remote require?
A: Dear Customer, Thank you for contacting GE Lighting, a Savant company. I am happy to assist you. CR2025 is the battery which a remote control will require. Please let us know if we can be of any further assistance. Regards, GE Lighting Technical Support Team.
submitted byCync Support - 3 months agoBrand expert
Q: Does the remote come with batteries included, because my remote is not working at all.
A: It should. There should be a clear plastic separator tab that you need to remove that’s separating the battery and the base from contacting each other until you’re ready to use it/so battery isn’t wasted before you buy it.
submitted byMashka - 3 months agoA: Hello, Jlporter013. Yes, the bulb includes batteries. There should be a clear plastic piece that you would pull out of the remote for it to work. Please reach out to our Tech department at 1-800-435-4448 for further assistance. Thank You, GE Lighting a Savant Company.
submitted byGE Lighting Expert - 5 months agoBrand expert
Q: Is this light bulb wireless?
A: It’s just like a regular light bulb that you screw into a lamp. Turn the lap lamp on after screwing it in, and after that you can use the remote control to turn the light on and off from a distance. No longer need to touch the actual lamp from then on. But it needs electricity from an actual power source like a regular lamp or any typical screw in light bulb.
submitted byMashka - 3 months agoA: Hello, Tony. Please reach out to our Tech Department at 1-800-435-4448 for further assistance. Thank you, GE Lighting a Savant Company.
submitted byGE Lighting Expert - 5 months agoBrand expert
Q: I have 2 GE color changing light bulbs that i bought at separate times, is there a way two make them both work off of one remote..?
A: not at the same time, just point the remote at which one you wanna change and it'll do it
submitted byaiden b - 1 year agoA: Hello, Tuesdee Please reach out to our Tech department at 1-800-435-4448 so that we are able to better assist you. Thank You GE Lighting a Savant Company.
submitted byGE Lighting Expert - 2 years agoBrand expert
Q: Is this safe to use right above the shower? It says damp locations are okay but that is direct and will be very damp
A: Dear Customer, Thank you for contacting GE Lighting. Yes this light bulb is safe to be used at wet locations. For more information please call GE Customer Service Number 1-800-435-4448 (M-F 8 AM to 5 PM EST) or please visit our website www.gelighting.com. Thank you. Regards, GE Lighting (Customer Service Team)
submitted byGE Lighting Expert - 3 months agoBrand expert
Q: Hi, how can I get to the battery? Can someone tell me please
A: Hello, roeval211. Please reach out to our Tech Department at 1-800-435-4448 for further assistance. Thank you, GE Lighting a Savant Company.
submitted byCync Support - 5 months agoBrand expert
Q: Can you use the light bulb outside ?
A: Hello, Bell bell. Yes, this bulb can be used outdoors. It has a Damp rating so the bulb will not be able to get directly wet. If you have any other questions, please feel free to reach out to our Tech department at 1-800-435-4448. Thank You, GE Lighting a Savant Company.
submitted byGE Lighting Expert - 5 months agoBrand expert
Q: How to get the battery out?
A: Hello, Battery. Please reach out to our Tech Department at 1-800-435-4448 for further assistance. Thank you, GE Lighting a Savant Company.
submitted byCync Support - 5 months agoBrand expert
Q: Will the bulb maintain its color settings if I turn the lamp on & off using the lamp's switch instead of the remote?
A: Hello, Dvevah. Please reach out to our Tech Department at 1-800-435-4448 for further assistance. Thank you, GE Lighting a Savant Company.
submitted byGE Lighting Expert - 5 months agoBrand expert