Q&A(13)
Q: Does this air freshener come with a scent or do i buy one when i get this?
A: This comes holder only, will have to buy the refill separately!
submitted byVic - 8 months agoA: Great question! This is just the holder, so you will need to purchase the refill separately. – Amber, SC Johnson Consumer Care
submitted byGlade_Product Expert - 6 years agoBrand expertA: From my reading on the information of this product with the intention to buy it, I do believe it is just the Glade Spray Canister itself, along with 2 AA batteries provided in the Spray unit itself. So you would need to buy a Glade Spray Unit (whatever scent you prefer) to put inside of it, remove the tab between the 2 double AA batteries to activate them and it's good to go.
submitted byBullseyeLover - 8 months ago
Q: Can it be manually sprayed? with batteries in? with batteries out?
A: Thanks for asking, Toni! As long as your Glade® Automatic Sprayer unit has batteries in and the spray setting is not switched off, you can use the boost button on the back. This will provide an instant extra burst of freshness anytime! If you have any other questions, just give our team a call weekdays between 8 a.m. - 5 p.m. CT at 1-800-558-5252. We'd love to help! – Mindi, SC Johnson Consumer Care
submitted byGlade_Product Expert - 6 months agoBrand expert
Q: Is this safe for dogs to be around ?
A: Hi Tori, great question! General practice is to keep this out of reach of pets, and use in larger areas where there is adequate ventilation. If you have further questions, reach out to us at 1-800-558-5252 (M-F, 8 a.m. - 5 p.m. CST) and provide reference number 22626602. Have a wonderful day! -Katie, SC Johnson Consumer Care
submitted byGlade_Product Expert - 7 months agoBrand expert
Q: Is this the actual unit itself or just a holder? The description to me seems confusing.
A: Hi Scott, great question! This is for the unit alone, and does not include any refills. If you think of any other questions or concerns, give us a call at 1-800-558-5252 (M-F, 8 a.m. - 5 p.m. CST) and provide reference number 22623891. Have a wonderful day! -Katie, SC Johnson Consumer Care
submitted byGlade_Product Expert - 7 months agoBrand expert
Q: Is the container supposed to make a noise when it sprays? I keep thinking my cats are hissing and freaking me out.
A: Great question! Our Glade® Automatic Spray Units make a slight sound each time the unit's lever pushes down onto the refill's sprayer to dispense product. For all day fragrance that makes no noise, we recommend taking a look into our Glade® PlugIns Scented Oil! Hope this helps! – Megan, SC Johnson Consumer Care
submitted byGlade_Product Expert - 10 months agoBrand expert
Q: does it hold the tall size refill
A: Hi Lydia! We expect the Glade® Automatic Spray Unit to hold our refills. If you have any further questions, don't hesitate to reach out at 1-800-558-5252 (M-F 8AM-5PM CST). Take care, and have a wonderful day! -Katie, SC Johnson Consumer Care
submitted byGlade_Product Expert - 1 year agoBrand expert
Q: I set the timer for 18 secs,removed the Red Tape away from one battery. Infuser is not working. What else should I do? The Glade canister has been installed as shown on the can.
A: I’m so sorry to hear this. So we can help troubleshoot, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020383813A. – Skye, SC Johnson Consumer Care
submitted byGlade_Product Expert - 4 years agoBrand expert
Q: Can the Up & Up brand refill be used with this holder?
A: Thanks for asking. We recommend using Glade® Automatic Spray Refills in this unit. – Elizabeth, SC Johnson Consumer Care
submitted byGlade_Product Expert - 5 years agoBrand expert
Q: can you mount the spray holder?
A: Good question! You'll be happy to know this spray unit can be wall-mounted. – Amber, SC Johnson Consumer Care
submitted byGlade_Product Expert - 5 years agoBrand expert
Q: What is the color of this holder?
A: Thanks for asking. The unit is white. – Elizabeth, SC Johnson Consumer Care
submitted byGlade_Product Expert - 5 years agoBrand expert