Q&A(6)
Q: what are the ingredients? not listed at all....
A: water, hydroxyethyl urea, butylene glycol, glycerin, pentylene glycol, PEG/PPG/polybutylene glycol-8/5/3 glycerin, squalane, triethylhexanoin, ammonium acryloyldimethyltaurate/VP copolymer, agar, alpha-glucan, arginine, citric acid, dimethicone, dipropylene glycol, disodium EDTA, glucosyl ceramide, hydrolyzed collagen (marine), hydrolyzed hyaluronic acid, iodopropynyl butylcarbamate, methylisothiazolinone, sodium acetylated hyaluronate, sodium chloride, sodium citrate, sodium hyaluronate, triethyl citrate
submitted byk - 6 years agoA: water, hydroxyethyl urea, butylene glycol, glycerin, pentylene glycol, PEG/PPG/polybutylene glycol-8/5/3 glycerin, squalane, triethylhexanoin, ammonium acryloyldimethyltaurate/VP copolymer, agar, alpha-glucan, arginine, citric acid, dimethicone, dipropylene glycol, disodium EDTA, glucosyl ceramide, hydrolyzed collagen (marine), hydrolyzed hyaluronic acid, iodopropynyl butylcarbamate, methylisothiazolinone, sodium acetylated hyaluronate, sodium chloride, sodium citrate, sodium hyaluronate, triethyl citrate
submitted byEG Product Expert - 6 years agoBrand expert
Q: Is is animal testing free?
A: This is not animal testing free
submitted byEG Product Expert - 6 years agoBrand expertA: this is not animal testing free
submitted byk - 6 years ago
Q: Is the squalane sourced from sharks or olives?
A: Hi Lynn! The Squalane in Hada Labo Tokyo Skin Plumping Gel Cream is sourced from "sugar beets". - Hada Labo Tokyo Team
submitted byEG Product Expert - 1 year agoBrand expert
Q: in 2021 has the formula changed? i do not see the hydroxyethyl urea now listed ?
A: Thank you for the question. The formula has not changed for this product since 2017 and does contain hydroxyethyl urea. It is listed as the second ingredient on the label info section.
submitted byEG Product Expert - 4 years agoBrand expert
Q: If methylisothiazolinone was removed from the ingredients in 2016 then why is that ingredient still listed on the item description? When I purchased it it listed phenyoxyethanol instead.
A: Hello and thanks for your question. If you are referring to the website – www.Hadalabotokyo.com, we apologize as this is still in the process of being updated. The ingredient – methylisothiazolinone - was removed from the product, just not our website.
submitted byEG Product Expert - 4 years agoBrand expert
Q: Did the formula change recently? When I purchased it a few months ago it did not have methylisothiazolinone in it.
A: Yes, there was a formula change. We removed methylisothiazolinone from the Hada Labo Tokyo™ Skin Plumping Gel Cream in 2016.
submitted byEG Product Expert - 4 years agoBrand expert