Q&A(25)
Q: What size hose will connect to this dehumidifier and can it be set up to drain automatically?
A: Hi - Thanks for reaching out to us and for your interest in a Haier dehumidifier. You can attach a standard garden hose to the unit and it will continuously drain the water from the bucket. It is a gravity drain so the hose must lead down to a floor drain or similar drain location. We hope you choose this great model for your home. Kind regards - Vikki@Haier
submitted byhaierteam - 2 years agoBrand expert
Q: Why does the product information say that this unit comes with a hose, if it doesn't? The first question in this series asked about the hose and th eanswer was not included. Fix your product information if that is true.
A: Hi, thanks for the question. We're sorry the product information is inaccurate for this Haier 50 Pint Dehumidifier. We appreciate you making us aware of this and it will be corrected. If you have anymore questions, let us know and we'll be here to help. Thank you for your patience and have a great day. -Sylvia@Haier
submitted byhaierteam - 4 years agoBrand expertA: it was not corrected. the above was posted 11 months ago. I purchased yesterday and there was no hose
submitted byKK - 3 years ago
Q: Does the dehumidifier run continuously or does it shut off when it hits the desired humidity level (even if the bucket isn't full yet)?
A: Hello – that’s a great question! This model can be set to run continuously (when attached to a drain hose) or to stop when it reaches a set humidity. To learn more, see the Controls section of the manual, which starts on page 5. The manual can be found on the QPHR50LZ product page on the Haier Appliances website. We hope this helps in your decision making and feel free to reach out anytime with additional questions. All the best! Lauren@Haier
submitted byhaierteam - 2 years agoBrand expert
Q: what is the bucket size-how many pints does it hold?
A: Hello - This unit has a capacity of 6.25 gallons. Please reach out to us if you have additional questions. Best wishes. -Don@Haier
submitted byhaierteam - 2 years agoBrand expert
Q: does the basement have to be heated
A: Hello - thank you for your question. You don't have to have a heated basement for this unit. These are designed to effectively remove excessive moisture for various dampness levels, offering optimal home comfort for you and your family. This Energy Star Haier 50-pint Portable Dehumidifier removes up to 50 pints of water from the air every 24 hours. This model is ideal for wet room conditions, anywhere in the home, bedroom, basement, or garage. Hope this help. If you need anything else in the future, please let us know. SIncerely- Dianna@Haier
submitted byhaierteam - 2 years agoBrand expert
Q: Is this dehumidifier portable?
A: Hi! Thanks for asking. You can move the dehumidifier to other rooms if you'd like but there are no casters on the bottom that allow for easy rolling. For location recommendations, you can see page 7 of your Installation Instructions. We do hope this helps! If you have other questions or concerns, know that you're always free to reach out. Best wishes. -Michael@Haier
submitted byhaierteam - 3 years agoBrand expert
Q: 1. Can the air filters be cleaned by washing them? 2. If so, how often should the air filters be cleaned and/or replaced?
A: Hello. Thanks for reaching out! Yes, the air filters can be cleaned. The air filter behind the rear grille should be checked and cleaned at least every 250 hours of operation or more often if necessary. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@ Haier
submitted byhaierteam - 3 years agoBrand expert
Q: Where is this dehumidifier manufactured?
A: Hey there, Thanks for this awesome question. Our dehumidifiers are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Let us know if you have any questions. Mike@Haier
submitted byhaierteam - 3 years agoBrand expert
Q: what is the square footage in a room that this unit best works in.
A: Hey, Great question! The size this dehumidifier works best in will depend on the size of the room and the amount of moisture in the air. For damp: 4,500 sq.ft, very damp: 3,000 sq.ft, wet: 2,000 sq.ft, and extremely wet: 1,500. Definition of Moisture Levels: Damp: Space feels damp and has musty odor only in humid weather. Very Damp: Space always feels damp and has musty odor. Damp spots show on walls and floor. Wet: Space feels and smells wet. Walls or floor sweat, or seepage is present. Extremely Wet: Laundry drying, wet floor, high load conditions. We hope this helps. Mike@Haier
submitted byhaierteam - 3 years agoBrand expert
Q: what is the sound rating?
A: Thanks for the question! We appreciate your interest and would love to help with the sound rating of this dehumidifier. At its lowest setting the sound rating is 47.0 dBA, and at its highest setting 50 dBA. We hope this helps! -Sylvia@Haier
submitted byhaierteam - 3 years agoBrand expert