Head & Shoulders BARE Itchy Scalp Relief Anti-Dandruff Shampoo - 13.5 fl oz

We appreciate you for providing feedback on our Head and Shoulders Bare Itchy Scalp Relief. We're so glad that you had such a positive experience with our product, that you enjoyed the scent, it's packaging, and that your hair was left feeling soft. Still, it is disappointing that you felt your hair feeling a bit dry. This isn't the kind of results we want for our consumers but just know that we are reporting this to the rest of our team. As you may already know, hair being dry is usually a sign of it not being conditioned well enough. For a better experience, we recommend using an anti-dandruff conditioner along side your shampoo so your hair gets the moisturization benefits it needs. We'd love to assist you further. When you have the time, feel free to write to us through our Contact Us page so we may do so.

Thanks for sharing your thoughts on our Head and Shoulders Bare Itch Relief Shampoo. It's always a great thing when we hear how neat our packages are or how great our product smells, yet it's disheartening to find that it did not give you the relief from dandruff that you had expected. Our mission is to craft products that not only make our consumers feel great when using them but also deliver the results they need, so to hear that we fell short of this is a disappointment. You can be confident that we are sharing this information with our Quality Assurance Team as well as with the rest of the Head and Shoulders Team. It's important to understand that dandruff is caused by a sensitivity to a microbe found on the scalp that can lead to flaking, itching, and redness. For optimal results and long-term efficacy, we recommend using Head and Shoulders every time you wash. At a minimum, twice a week for the next six weeks, and continuing its use even after your symptoms have subsided. For even more effectiveness, you may want to consider pairing our shampoo with a Head and Shoulders conditioner. Please know that the safety of our products remains a top priority. We can assure you that all of our ingredients have been carefully assessed for their safety and effectiveness when used as directed. We would love the opportunity to learn more from your experience and assist you with finding the best product for your hair care needs. Please don't hesitate to give us a call at (800) 723-9569 or send us an email through the Contact Us page on our website. We're here to help!