Q&A(38)
Q: The microphone doesn't show up in my settings to selectr as a device when I plug it in? It turns on i know because the light comes on but nothing shows up that lets me choose it as an input
A: Hi gavin, thanks for reaching out about Desktop Microphone - heyday™ Stone White. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 1 year agoTarget expert supportA: Hi Gavin, thanks for reaching out about the Desktop Microphone - heyday™ Stone White. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
submitted byRena - 1 year agoTarget expert supportA: Hey Gavin, I had the same issue. Connect the USB-C to mic & PC, and then connect a mic jack into the Heyday mic port and your line-in port at the back of your PC. Hope this helps!
submitted byCeleste - 1 year ago
Q: Hey there ! Is there a way if i can connect the microphone itself to a boom arm ? I saw that i can remove it from the tripod, but i'm not sure if i can connect it to something else. Thank you :)
A: Hi Alana, thanks for reaching out about Desktop Microphone - heyday™ Stone White. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 years agoTarget staff supportA: Hi Alana, thanks for reaching out about Desktop Microphone - heyday™ Stone White. <Insert response to question here.> If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 2 years agoTarget staff support
Q: can I connect it to a iphone
A: Hi, Claudia! Regarding your question about the heyday™ Desktop Microphone - Stone White: This desktop microphone is compatible with Mac and PC. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byIvan - 2 years agoTarget expert supportA: Connection Types: USB-C
submitted byMJ - 2 years agoTarget staff support
Q: microphone says no jack information available, my computer detects it but i cant hear the microphone without earphone plugged in mic, it also says no mic, when i try to record.
A: Hi, Florence! Regarding your question about the heyday™ Desktop Microphone - Stone White: I'm going to assume this is a Windows PC you are using, I would recommend checking your sound settings and making sure that the correct input is in use, if it isn't appearing trying a different USB port as well, also be sure to check the volume level too. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert supportA: Regarding your question about the heyday™ Desktop Microphone - Stone White: Please reach out at the following number and we'd be more than happy to troubleshoot the issue. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST. - Rochelle
submitted byRochelle - 3 years agoTarget staff support
Q: Hello, I bought thic mic to use it at work, but apparenlty its not working with dell latitude 5420 windows 11. Could you please tell me how to set up my computer with this mic to work? Thank you
A: Hi, Sara! Regarding your question about the heyday™ Desktop Microphone - Stone White: Please reach out at the following number and we'd be more than happy to troubleshoot the issue. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 3 years agoTarget expert supportA: have same issue using the number isnt an option since i dont live in the USA,
submitted byFlorence - 3 years ago
Q: We tried a USB-C to Lightning cable so we could use the mic with an iPhone, but the mic's power light doesn't come on. Is there any way to make this work, or is it a function of the way the mic is set up?
A: Hi, Billsville! Regarding your question about the heyday™ Desktop Microphone - Stone White: Unfortunately this is a desktop microphone for use with PCs and isn't designed for use with smartphones. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert supportA: Hi! So I’ve been doing a ton of research to find a way to create content with the mic connected to my phone and it IS possible. It’s just not ideal. You’ll need a USB hub that connects to an outlet (this will provide its power). Then connect that to the adapter for your phone and it should work :) I found an awesome YouTube video that shows how to connect any USB mic to an iPhone, I’ll link it below! https://youtu.be/IgCcB1QgpYU
submitted byAbbie - 3 years ago
Q: Hi I bought this and an having some troubles setting it up. Ive got the mic part working but when i plug it into my computer then i cant hear anything from my laptop. I am trying to use this for calls and need to be able to hear. thank you in advance
A: Hello! Thanks for reaching out. It sounds like you're having a problem configuring the microphone to your computer settings. Please ensure you've selected the proper input/output on your computer. I hope this helps!
submitted byCHUG, Inc. / GEMS - 4 years agoBrand expertA: Having the same issues, and all the settings are set to allow acess
submitted byFlorence - 3 years ago
Q: Does this mic have bluetooth capabilities to connect to an iOS phone?
A: Doesn't look like it, but you could probably find some sort of cord.
submitted byNot a target expert - 4 years agoA: Hello! Unfortunately, this microphone is only compatible with PC/Mac. I apologize for any inconvenience!
submitted byCHUG, Inc. / GEMS - 4 years agoBrand expert
Q: Can I use it with my iPhone?
A: Hi Kris, thanks for reaching out about Desktop Microphone - heyday™ Stone White No, this device is only compatible with OS-X and Windows. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 10 days agoTarget expert support
Q: which version of Mac is the microphone compatible with? im using the usb-a to usb-c adapter for the microphone and it no longer works with Mac sequoia 13.5.
A: Hi Peggy, thanks for reaching out about Desktop Microphone - heyday™ Stone White. Yes, this should work with Mac sequoia 13.5. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 3 months agoTarget expert support