Q&A(51)
Q: Hello, I received these headphones for Christmas. The power light will not stay on for more than a minute and it will not charge. I have not been able to turn them on, should i return them?
A: Hello! Regarding your question about the heyday? Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones: Please give us a call at the number below and we can help troubleshoot! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 2 years agoTarget expert supportA: Hello! Thank you for reaching out! Please ensure that you are using the correct power supply and cable to charge these headphones. Additionally, performing a factory reset may help. If these steps do not work, please reach out to us at customersupport@gemsfindyours.com for further assistance.
submitted byCHUG, Inc. / GEMS - 2 years agoBrand expert
Q: Is it normal for the red light to turn off when it's charging?
A: Hi, Liz! Regarding your question about the heyday? Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones: The red charging indicator should stay on while it's actively charging and shut off once fully charged. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byPatrick - 3 years agoTarget expert supportA: Hello Liz - Thanks for reaching out! MyTGTtech provides free support for everything electronic from product questions, how to set up, and even general troubleshooting help. Please don't hesitate to contact MyTGTtech at 877-698-4883 with any questions about the usability and functionality of these headphones. They're available every day, between 7am-11pm CST. Have a great day! - Matt
submitted byM - 3 years agoTarget staff support
Q: what type of charging cable does the hey day use? i lost mine but need to charge my headphones.
A: Hello Elaina - 4ft audio cable, USB A to USB C charging cable, and carrying case all included. Thanks. - Marc
submitted byPetCaveBed - 3 years agoTarget staff supportA: Hello, Elaina! These heyday ANC Bluetooth Wireless Headphones use a USB A to USB C charging cable. I hope this helps!
submitted byCHUG, Inc. / GEMS - 3 years agoBrand expert
Q: My headphones will not turn on and they have been charching for hours what should I do? I just got them yesterday
A: Hello Drake - Thank you for asking about your heyday headphones. The headphones can take up to 2.5 hours to charge. If after that amount of time they can be returned within your valid receipt. - Simonne
submitted bySimonne - 3 years agoTarget staff supportA: Hi, Drake! Regarding your question about the heyday? Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones: There is a very common misconception with this model we run into often, so firstly I'd like to say that the power/pairing button is in-between the "+" and "-" on the side that you charge the headphones on and has a "o" symbol. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert support
Q: I need to replace the ear cups, as mine got damaged. What specification are these based off of, so I can purchase replacement cups? Like from WickedCushions, etc
A: Hi AFluffyDog, thanks for reaching out about Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™ To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 23 days agoTarget expert support
Q: I just got these headphones a few days ago. The battery life is only lasting about 8 hours, with the anc off. Is there a way to fix this?
A: Hi RR, thanks for reaching out about the Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™. If your active noise canceling (ANC) Bluetooth headphones only last around 8 hours with ANC off, the battery may be nearing the end of its lifespan, but you can try a few things: turn off unnecessary features, adjust volume levels, fully charge the battery, and check for software updates. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byRena - 5 months agoTarget expert support
Q: Hello, I've owned these for about a month, and today whenever I turn them on it's just static on the left side. I've tried cleaning it, but still nothing. What can I do?
A: Hi Robert, thanks for reaching out about Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™. We apologize for the issue you are experiencing and have a few suggestions that may help: Please try to unpair the headset and repair. If these steps are not successful, we invite you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 7 months agoTarget expert support
Q: Follow up to Kris question below. Do you have a part number, dimensions, or link to new replacement ear pads? Mine are warn down and are time to replace
A: Hi adahmobile, thanks for reaching out about the Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™. The Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones ear cups are 3.14 to 4.33 inches (80 to 110mm). To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byRena - 8 months agoTarget expert support
Q: Are the pads on the hears replaceable?
A: Hi Kris, thanks for reaching out about Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™ . There’s a way to replace cushions on the Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 9 months agoTarget staff support
Q: Hello, I'm wondering the exact product number for replacing the ear pads (Mine ripped) for these headphones. They've been great for the 2+ years I've had them and use them practically every day.
A: Hi adahmobile, thanks for reaching out about Active Noise Cancelling Bluetooth Wireless Over-Ear Headphones - heyday™ White We are sorry to hear that your item needs new earpads. Please reach out to Target Guest Services at 1.800.440.0680 to discuss replacement options.
submitted byJustin - 10 months agoTarget expert support