Q&A(14)
Q: can I fit a A6 binder in this?
A: Yes it will fit. For reference the interior dimensions are 3.7 Inches (H), 13.1 Inches (W), 8.5 Inches (D).
submitted byProductExpert - 4 years agoBrand expertA: No - Interior Dimensions: 4.6 Inches (H), 9.6 Inches (W), 6 Inches (D)
submitted byChris - 4 years ago
Q: Will it smell like mildew after being closed for a certain amount of time
A: It can if you don't follow recommended manual guidelines. Waterproof Fire Chests should be opened and aired out for at least 30 minutes every week to prevent any build up of moisture inside.
submitted byProductExpert - 3 months agoBrand expert
Q: How many keys are included?
A: 2 entry keys included
submitted byProductExpert - 5 months agoBrand expert
Q: I need a replacement key I cannot find the code to reorder a key
A: Please call our Customer Service Dept. at (877) 354-5457 or email lhlpcustomerservice@lhlpinc.com, so we can gather more details and assist you with your key replacement order.
submitted byProductExpert - 1 year agoBrand expert
Q: Why does Honeywell use the same key for all the boxes? I bought two safe box and both set of keys can open both boxes. So, this means that someone who has this box also has the same key as me.
A: Please call or email our Customer Service Dept. at (877) 354-5457 lhlpcustomerservice@lhlpinc.com, we need to gather more information about your order, so we can resolve your issue.
submitted byProductExpert - 1 year agoBrand expert
Q: why is everything damp? all my passports, birth certificates, etc... are damp from being in here and covered in mold?
A: Hi Lynne17, Thank you for your feedback. For optimum performance, waterproof chests should be opened and aired out for at least 30 minutes each week to prevent any build up of moisture inside. It is important to follow proper use instructions to avoid moisture issues.
submitted byProductExpert - 2 years agoBrand expert
Q: Where is this made - what country?
A: The fire and water chest 811502 is made in China.
submitted byProductExpert - 3 years agoBrand expert
Q: Can an Oculus headset fit in here?
A: The interior dimensions are 4.6 Inches (H), 9.6 Inches (W), 6 Inches (D).
submitted byProductExpert - 3 years agoBrand expert
Q: How well does the lock work
A: The Honeywell Fire & Water Chest opens using a key and lifting the top up.
submitted byProductExpert - 4 years agoBrand expert
Q: How well does the key work
A: It has an easy to use key lock and 2 entry keys included. This document chest has a lifetime after- fire replacement guarantee and a 7 year limited warranty.
submitted byProductExpert - 4 years agoBrand expert