Q&A(17)
Q: What is the waterproof rating. How deep? How long?
A: Exterior dimensions: 15.6 Inches (H) x 11.8 Inches (W) x 16.7 Inches (D) Interior dimensions: 12.3 Inches (H), 11.6 Inches (W), 11.6 Inches (D)
submitted byProductExpert - 3 months agoBrand expert
Q: Can you lay the safe on its back with the controls on top?
A: We recommend to keep the safe in upright position.
submitted byProductExpert - 3 months agoBrand expert
Q: Are there holes to mount it to the floor?
A: Hi TB, The bolt-down system is built directly into the bottom of the Honeywell Safe. The inclusion of a bolt down hardware kit will allow you to secure your safe to wood or cement surfaces, without any negative impact to the fire or water protection rating.
submitted byProductExpert - 1 year agoBrand expert
Q: why do I keep getting mode in my safe?
A: Hi Shay, Thank you for your feedback. Waterproof Fire Safe should be opened and aired out for at least 30 minutes every week to prevent any build up of moisture inside. It is recommended to occasionally do this for longer periods. This will balance the humidity difference inside and outside and allow any excess moisture trapped inside to escape. Please be aware the safe includes a 5 year warranty.
submitted byProductExpert - 2 years agoBrand expert
Q: I have the same issue! My lock worked for a year. I just opened the safe to retrieve something and now it won't lock!!
A: Please call our Customer Service Dept. (877) 354-5457, so we can gather more information about your order and resolve your issue.
submitted byProductExpert - 3 years agoBrand expert
Q: How come this Honeywell safe does not lock automatically like the manual states? Following the instructions on your manual it doesnt really lock after closing the door. I can still fully turn the knob/lever!!! I need help ASAP with this issue please!
A: Please email our Customer Service Dept. at lhlpcustomerservice@lhlpinc.com or call 1-(877)-354-5457 so we can gather more information about your order and resolve your issue.
submitted byProductExpert - 3 years agoBrand expert
Q: how much does it weigh
A: The safe weighs 43.2 lbs.
submitted byProductExpert - 4 years agoBrand expert
Q: Does this safe come with keys?
A: Yes the safe includes 2 override access keys.
submitted byProductExpert - 4 years agoBrand expert
Q: What are inside dimensions.
A: The interior dimensions are 15.6 in H x 8.5 in W x 16.7 in D.
submitted byProductExpert - 4 years agoBrand expert
Q: Where is this manufactured actually?
A: China
submitted byProductExpert - 4 years agoBrand expert