Q&A(10)
Q: I'll be the 3rd to ask: Do you freeze it? How long does it take to freeze, how long does it stay cold (approx)?
A: The side of the box says to put it in the freezer for at least 2 hours.
submitted byOofy Prosser - 4 years agoA: Hi Jen - What a great eye mask, perfect for relieving puffiness around tired eyes. Great news, this can be put in the freezer! This will stay cold for approximately 30 minutes. You are going to love this! - Katrina
submitted byKatrina - 4 years agoTarget staff support
Q: If you don’t have a microwave can you boil water and put it in the water to heat it?
A: Hello Anniebeth - We appreciate your interest in this item. Looking at the images and the item specifications, we see that heating has to be done ideally in the microwave for the heat therapy. Happy shopping at Target. – Alvin
submitted byAlvin - 2 months agoTarget staff support
Q: Can you use this for your sinuses?
A: Hi PhylomenaD - Thank you for your interest in the Hot+Cold Gel Bead Eye Mask. You can use this for sinuses. I hope this helps. - Emma
submitted byEmma - 11 months agoTarget staff support
Q: Can I leave this in the freezer all the time to stay cold and have it ready any time I need it? Or do I have to refreeze it every time?
A: Hi Tryingit - We appreciate your interest in this Hot or Cold Gel Bead Eye Mask. For cold therapy you will need to freeze it for at least 2 hours and the mask is designed to retain a therapeutic temperature for approximately 20 minutes. With an easy-to-wear strap you can get ready for a truly relaxing experience. - Shilpa
submitted byShilpa - 1 year agoTarget staff support
Q: are both sides plastic or is one next to your face cloth?
A: Hello - Thank you for reaching out, both sides of this eye mask are plastic. I hope this helps! - Lorin
submitted byLorin - 2 years agoTarget staff support
Q: how do you heat it and how long does it last
A: Hi Beth - Great question! This mask is designed to retain therapeutic temperature for approximately 20 minutes. To heat the mask you will place it in the microwave for a few seconds based on your microwaves watts. I hope this information helps! - Cedria
submitted byCedria - 2 years agoTarget staff support
Q: Where do we store this when not using it?
A: Hello and thanks for your great question! Storage will be based on your personal preference. You may choose to store at room temperature or perhaps you would like to keep it in your fridge for faster freezing when you want it (freeze for at least 2 hours). Have a great day! - Jackie
submitted byJackie - 3 years agoTarget staff support
Q: how do you heat it, in a microwave? hot water (not likely if it cannot be washed) ? How long does it stay hot?
A: Hi Pakaso - That is an excellent question! This mask is microwavable. The beads get hot once heated. This mask is designed to retain a therapeutic temperature of approximately 20 minutes. Have a great day!
submitted byStephanie - 4 years agoTarget staff support
Q: can this mask be hand washed?
A: Hi Anonymous - That's a great question! This eye mask we recommend to spot or wipe clean only. Thanks for asking and have a great day! - Kristin
submitted byKristin - 4 years agoTarget staff support
Q: What are the dimensions of the mask?
A: Hi Tbotzon - That is an excellent question! The dimensions of this mask are 1.34 inches (H) x 2.61 inches (W) x 6.11 inches (D). This size fits most, so hopefully this will be the right mask for your needs. Thank you for asking and have a great day! - Geoff
submitted byGeoff - 4 years agoTarget staff support