Q&A(21)
Q: Has anyone had these for over a year and can report on quality? How do they hold up to kids? With first use the floor protectors kept flipping over causing a wobble. How did you fix that?
A: Please contact our service department through our support form through xrockergaming.com or by sending an email to service@acecasual.com. We would be happy to send out some replacement floor protectors if needed
submitted byAceCasualManager - 3 years agoBrand expertA: These stools do not hold up well. I've had 4 of them for 2 years (almost to the day) and on 2 of the stools the welds broke in multiple places. Fixed them by drilling holes and riviting the metal.
submitted bytargeted - 3 years ago
Q: Is there a Prop 65 warning with these stools?
A: Yes, please see all labels attached to product for further information
submitted byAceCasualManager - 3 years agoBrand expert
Q: Will these stools scratch wood floors
A: HI – Thanks for asking about our Threshold™ Hull Low Back Wood/Metal Counter Height Barstool -We recommend assembling this counter stool as pictured with the floor protectors to prevent any damage to your floor. – Nate
submitted byTarget staff support - 4 years agoTarget staff support
Q: I bought these stools and love them. However, the plastic feet keep flipping around and are scratching/denting our wood floors. Do you have an alternative ideas to use as feet that won't scratch and dent the floors?
A: The feet snap onto the product, and should not be "flipping around" If this is happening, please contact our service department by emailing service@acecasual.com for assistance. We may be able to send some replacement feet to resolve this issue for you.
submitted byAceCasualManager - 4 years agoBrand expert
Q: What does the color option “silver” mean? Are the legs silver? What color is the wood?
A: The legs of the product would be silver. The wood would be a natural wood color.
submitted byAceCasualManager - 4 years agoBrand expert
Q: Did the finishes change over the past few months on the bar stools? I have a previous Barstool in the color Natural and the one I just ordered and received in natural are two different finishes.
A: Hi Bobbie - Those stylish stools would complement any kitchen! Based on the reviews, it appears that the stools vary in their characteristics. Please feel free to check out the reviews for more insight. Enjoy the stools! - Julie
submitted byJulie - 4 years agoTarget staff support
Q: What are the seat dimensions?
A: Hi TJ - Thanks for reaching out! These modern counter stools have seats that are 15.75" wide and 12" deep. Pull up a stool and settle in for some good times! - Sara
submitted bySara - 4 years agoTarget staff support
Q: Does the silver option come with a lighter seat? From the reviews it looks like there is a light medium and dark color wood.
A: No the wood color would be the same
submitted byAceCasualManager - 4 years agoBrand expert
Q: Can someone differentiate silver vs black? Are the silver and black wood seats the same stain just with different leg colors? photos in reviews, some look VERY dark while others are more of a walnut stain. (Not the “natural” finish)
A: The stain on the wood would be the same throughout and the color of the legs would change.
submitted byAceCasualManager - 4 years agoBrand expert
Q: For the black set, is the wood black or only the metal?
A: Hi Oubre17 - Great question! The metal frame is black. We hope these stylish barstools complete your living space! - Kristin
submitted byKristin - 4 years agoTarget staff support