Q&A(42)
Q: what are the two button snaps on the front for? i see nothing that could attach to them
A: They snap to each other for when facing outward (it would be too high and on the baby's face otherwise).
submitted byKkukki - 8 years agoA: The neck support flips up or down. When down you can fasten it with the buttons so it stays secure
submitted byBodie00 - 8 years agoA: They are the head support snaps.
submitted byInfantinoProductExpert - 7 years agoBrand expertA: They snap to each other for when facing outward, otherwise it would be right on baby's face.
submitted byKkukki - 8 years ago
Q: I'm thinking of purchasing this carrier. In the description it mentions a "wonder cover bib", but I do not see a bib in any of the pictures. Does it attach to the carrier & is it washable? Thanks...
A: Yes, it is not a bit that goes around the baby, but just sits in the front to catch the drool. It is easy to remove to wash.
submitted byJenn - 6 years agoA: This carrier dose come with a removable bib. The bib attaches to the front of the carrier, or the inside straps, to protect your clothing from spit up. The bib and the carrier are machine washable.
submitted byInfantinoProductExpert - 8 years agoBrand expert
Q: I'm trying to find a carrier for both myself and my husband to use. Would this be adjustable to fit a bigger guy?
A: We try to make our carriers as universal as possible, and most are designed to fit up to a Lane Bryant size 22.
submitted byInfantinoProductExpert - 7 years agoBrand expertA: It fits my husband, he is about 6' tall about about 240 pounds.
submitted bytkmaness - 8 years ago
Q: Is this carrier sturdy and compatible for newborn with no neck/head control?
A: I purchased this item from a registry for a couple who are sensible, caring parents. Therefore, I can attest to its strength and reliability. Hope this helps.
submitted byBarb - 8 years agoA: Your child should be able to hold their head up when using this carrier.
submitted byInfantinoProductExpert - 7 years agoBrand expert
Q: Can the baby be facing outward in this carrier?
A: Yes
submitted byInfantinoProductExpert - 7 years agoBrand expertA: Yes as long as the baby is old enough to hold their head up
submitted byBloo - 8 years ago
Q: what is the 4 in 1 ?
A: 4 ways to carry: 1)Facing-in narrow seat for newborns, 2)Facing-in wide seat for older babies, 3)Facing-out narrow seat for babies with head control, 4)Back carry wide seat for older babies & toddlers
submitted byZrii9 - 8 years agoA: 4 ways to carry in 1 carrier.
submitted byInfantinoProductExpert - 7 years agoBrand expert
Q: What age/weight can baby be carried on back?
A: Hello, Our carriers are designed to carry children weighing from anywhere between 8-32lbs. I recommend visiting our website or YouTube page to view the instructional video on how to wear this carrier properly. Following these steps might help to allow for a more comfortable fit for you and your baby. If you would like to discuss further, please feel free to reach out to our Customer Support department at 1.800.840.4916. We would be happy to listen to your experience in more detail.
submitted byInfantinoProductExpert - 2 months agoBrand expert
Q: Can be used for newborns?
A: Hello, This carrier is made to fit babies from 8-32 pounds.
submitted byInfantinoProductExpert - 3 months agoBrand expert
Q: Can this carrier be used during airport security? My wife and I are traveling and are looking for a TSA Approved carrier for our baby.
A: Hello, We recommend to review your airport TSA security guidelines.
submitted byInfantinoProductExpert - 3 months agoBrand expert
Q: Why does it say not to use the hip support flaps until the baby is 15 pounds? My baby is 12 pounds and without them her legs hang straight down which is horrible for her hips.
A: Product safety is paramount to Infantino and please be assured that our carriers meet all applicable regulatory and safety standards, including CPSC and ASTM requirements. We are duly confident in the safety of this product when used according to the included manufacturer’s instructions. I recommend visiting our website or YouTube page to view the instructional video on how to wear this carrier properly. Following these steps might help to allow for a more comfortable fit for you and your baby. If you would like to discuss further, please feel free to reach out to our Customer Support department at 1.800.840.4916. We would be happy to listen to your experience in more detail.
submitted byInfantinoProductExpert - 6 months agoBrand expert