Q&A(16)
Q: Why does my concentrator attachment keep falling off? I cant find a replacement that fits anywhere. The dryer is only 4 months old.
A: I had the same problem and ended up taping it on with miraculous duct tape. Not so pretty, but it doesn't fall off and make me nuts!
submitted byJunebug - 2 years agoA: Hello Morgan, please review the warranty if this item is not working properly. 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869.
submitted byConair's Answers Team - 2 years agoBrand expert
Q: Does this dryer use “negative ions”? My fine hair gets too limp with ionic technology.
A: No, it does not emit negative ions.
submitted byConair's Answers Team - 7 months agoBrand expert
Q: The vents on my diffuser don’t stay open like I want them to, they rotate closed and there’s no way to keep them open. Am I doing something wrong?
A: Vents twist open to create loose, wavy looks and closed for tighter frizz-free curls. Please contact our Product Support at 1-800-326-6247 if you are unable to twist and lock into place.
submitted byConair's Answers Team - 7 months agoBrand expert
Q: How do you twist the diffuser to select the type of curl you want to get like described on here?
A: Hi Ashley, Good question! You simply rotate the inner piece on the diffuser. Thank you!
submitted byConair Expert - 7 months ago
Q: Is the cord retractable on the dryer?
A: Hi Kelly, This dryer does not have a retractable cord. Thank you!
submitted byConair Expert - 10 months ago
Q: Does it come with a 110 volt?
A: Hi Peony1- This dryer is not dual voltage.
submitted byConair's Answers Team - 3 years agoBrand expert
Q: Why does the attachment fall off? It didn't at first, then occassionally, now it won't stay on. Nothing has broken off--it looks identical around rim to the difuser which does clip on tight.
A: Hi Stephanie, Sounds like the attachment has some wear to it. Please contact us at 1-800-326-6247 and one of our representatives will be happy to assist.
submitted byConair's Answers Team - 3 years agoBrand expert
Q: does this come with the concentrator AND the diffuser pieces as shown?
A: Hi Cat, Yes the attachments are included- Thank you.
submitted byConair's Answers Team - 4 years agoBrand expert
Q: Will this hair dryer work in Europe? Does it have duel voltage?
A: Hi Kristen, That particular dryer is not dual voltage, please log in to our website at https://www.conair.com/search.php?q=dual++voltage -there you will find our travel dryers that are dual voltage for travel. Thank you.
submitted byConair's Answers Team - 4 years agoBrand expert
Q: How much does it weigh?
A: Hi Magz! This weight just over 2.5 lbs. Hope this helps!
submitted byTarget Beauty Consulting - 4 years agoBrand expert