Q&A(32)
Q: Does your EVA contain formaldehyde?
A: Thank you for the question! Safety is our number one priority. Although the proprietary nature of our product does not allow me to share more specific details on our product make-up, you can rest assured all Kids2 products are tested by independent and accredited third party laboratories and meet or exceed all applicable US and international safety standards. The materials in our products are not made with natural rubber latex and they meet global phthalate, lead and BPA requirements. We do not use any materials that are likely to contain BPA.
submitted byKids2 - 1 year agoBrand expertA: Can I purchase a new tray for my high chair?
submitted byJjdnjdjd - 9 months ago
Q: Would this high chair work well at a counter height table?
A: Thank you for contacting us. The height from the tray to the ground is roughly 33 inches. Best regards.
submitted byKids2 - 6 years agoBrand expertA: You can remove the booster seat from the toddler seat and attach the booster seat to one of your counter stools IF your stools have a back on them.
submitted byMegan - 3 years ago
Q: Is the height adjustable?
A: Thank you for your question about the Ingenuity SmartClean Trio Elite 3-in-1 High Chair, Toddler Chair & Booster Seat - Slate! The height is not adjustable.
submitted byKids2 - 7 months agoBrand expert
Q: Is this item foldable for storage purposes?
A: Thank you for your question about the Booster Seat. It does not fold up for storage purposes.
submitted byKids2 - 1 year agoBrand expert
Q: Is the removable tray dishwasher safe?
A: Thank you for the question! Tray/Tray Insert – Dishwasher safe. Wipe clean with a soft, clean cloth and mild soap.
submitted byKids2 - 2 years agoBrand expert
Q: Are there additional straps that should come for the shoulders with the Gray piece in the high chair, or do you use the booster seat straps?
A: Thank you for the question! The full strap set should include shoulder straps. Please contact the product support team for parts and assembly assistance at 1-800-230-8190.
submitted byKids2 - 3 years agoBrand expert
Q: how long are the straps for attaching the booster to the chair? we have wide dining room chairs. thank you!
A: Thank you for the question! The booster chair must be used on a seat that meets the following criteria: Do not use on an adult chair unless at the seat bottom is at least 17” (43 cm) wide and 21” (53 cm) deep, and the seat back is at least 10” (25 cm) tall.
submitted byKids2 - 3 years agoBrand expert
Q: What is the appropriate age/milestone/size for a child to use the toddler seat?
A: The baby should be at least 6 months old.
submitted byKids2 - 3 years agoBrand expert
Q: does this fold for storage?
A: Thank you for your question. The high chair could not be folded for storage.
submitted byKids2 - 3 years agoBrand expert
Q: Is the footrest adjustable? Also, can the seat be adjusted to be upright or is it always reclined? Thanks
A: The foot rest is removable but not adjustable. The seat can be reclined.
submitted byKids2 - 3 years agoBrand expert