Q&A(6)
Q: I have purchased this refill bag twice.The first bag had a thick consistency like the normal soap dispenser. My second bag was full of water consistency. I’m not sure if the product changed or the bag has been tampered with.
A: There are actually 2 J.R. Watkins products with very similar packaging, however one is "foaming hand soap" and the other is "Gel Hand Soap Refill" the one that is the watery consistency is the foaming hand soap I believe.
submitted bymarbkl - 5 years agoA: We have Gel Hand Soap and Foaming Hand Soap Refill pouches. Our Gel Hand Soap Refill is 34 oz, our Foaming Hand Soap is 28 oz. Our 11 oz Gel Hand Soap is pictured on the Gel Refill package while our 9 oz Foaming Hand Soap is pictured on the Foaming Refill package. To work correctly with a Gel pump, the Gel Hand Soap is "thicker" while the Foaming Hand Soap is less. My assumption is the second bag is a Foaming Refill
submitted byJ. R. Watkins Expert - 4 years agoBrand expertA: Thank you for your feedback, we will relay this back to the JR Watkins team.
submitted byLaura - 6 years ago
Q: Can this be used to refill a foaming hand soap?
A: We have Gel Hand Soap and Foaming Hand Soap Refill pouches. Our Gel Hand Soap Refill is 34 oz, our Foaming Hand Soap is 28 oz. Our 11 oz Gel Hand Soap is pictured on the Gel Refill package while our 9 oz Foaming Hand Soap is pictured on the Foaming Refill package. To work correctly with a Gel pump, the Gel Hand Soap is "thicker" while the Foaming Hand Soap is less.
submitted byJ. R. Watkins Expert - 4 years agoBrand expertA: I often dilute this kind of soap (1 part soap, 2 parts water), shake it up, and use it to refill my foaming soap dispensers.
submitted byJenna - 7 years agoA: No, this product is not to be used in foaming dispensers,according to back label.
submitted bySyd - 7 years ago
Q: does it remove bacon grease from hands?
A: J.R. Watkins non-drying gel hand soap works into a soft lather for clean, freshly scented hands. We can't confirm specific food items but we suggest lathering our hand soap for 20 - 30 seconds to help address your needs.
submitted byJ. R. Watkins Expert - 4 years agoBrand expertA: Yes, removes grease very well, also onion smell from cutting onions.
submitted bySaunieindiego - 4 years ago
Q: Is this soap anti-bacterial?
A: No, it is not antibacterial
submitted bySaunieindiego - 4 years agoA: Our hand soaps do not have antibacterial ingredients (chemicals like triclosan, benzalkonium chloride, etc. are not in our products) but handwashing with non-antibacterial soap has been shown to be effective in preventing the spread of coronavirus.
submitted byJ. R. Watkins Expert - 4 years agoBrand expert
Q: Is the fragrance naturally derived (from essential oils)? Fragrance/Parfum can be some of the most toxic ingredients and this product is being marketed as natural.
A: The lemon fragrance contains both natural and synthetic components. It does have lemon oil and other citrus oils. The fragrance complies to regulations (SB312/Prop65) and industry safety standards (IFRA); these regulations/standards ban substances that are toxic or harmful to people and environment.
submitted byJ. R. Watkins Expert - 3 years agoBrand expert
Q: Are these soaps considered "anti-bacterial" ? If so, are they effective against Coronavirus? thank you
A: Our hand soaps do not have antibacterial ingredients (chemicals like triclosan, benzalkonium chloride, etc. are not in our products) but handwashing with non-antibacterial soap has been shown to be effective in preventing the spread of coronavirus.
submitted byJ. R. Watkins Expert - 4 years agoBrand expert