A: Hi Rudy, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Headphones. Listening to music while in the water requires waterproof headphones made for swimming. And while most earbuds are made to handle some moisture — like protecting against a sweaty workout — they are not made to handle extended periods of time in or underwater. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Is it IPhone Compatible?

A: We'd be happy to help. Please email us at support@jlab.com.

A: I have 2 pair and had one before these, and never had static shock issues with any of them. And I have experience this type of shock with other stuff in recent years. These have been super safe for me

A: Hi, CC! Regarding your question about the JLab Go Air Sport True Wireless Bluetooth Headphones: Good news! These earbuds run on a 3.7V battery, which is incapable of penetrating skin. You should not be able to feel a shock from these headphones! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: What is a standard charging port?

A: There is a flexible plug attached to the back of the case which you plug into any standard recharging port. These earphones last a very long time on a single charge.

A: The charging cord is a standard USB A plug. We recommend that you plug this into a laptop/desktop to charge or a wall adapter to charge them up.

A: Hi Cali, We're sorry to hear that one went missing. We do offer replacement parts at Jlab.com under earbuds > replacements. If you need any assistance with this, please give us a call and we'd be happy to walk you through it. JLab Customer Support: 405-445-7219. Thanks, JLab Customer Support

A: Hi Cali, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Headphones To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CS

A: I lost one and was still able to use the other with no issues besides only being able to hear my phone and music with one ear obviously. And that is a reason why I love these vs other ones I've had

A: Hi Rose305, unfortunately no these don't come with a lanyard! You can slip them into a sling or a bag with a lanyard, but nothing is built in.

A: Hi Rose305, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds No. This device includes the earbuds, an assortment of eartips, product documentation, and the charging case If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi GiGiof4, So sorry to hear about the loss of your earbuds. Reach out to our support team at support@jlab.com and we'll do what we can to help you with your stolen earbuds. We'll do our best!

A: Hi GiGiof4, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds. Sorry to hear your earbuds were stolen. We would suggest filing a police report. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi PH, thanks for reaching out about the JLab Go Air Sport True Wireless Bluetooth Earbuds. JLab's product line has different levels of features. Some of their higher-end "JBuds" and "Epic" series earbuds offer customization through the JLab app, which may include the option to disable or modify touch controls. However "GO Air" series, like the "GO Air Sport" and "GO Air Pop," generally do not have this feature. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: Hi PH! Great question and a perfect time to plug the fantastic JLab App which is available from the Google Play Store or the Apple App Store. Once you download the app and have the Go Air Sports paired with your phone, you can easily go into the app and connect to the earbuds. This will allow you to customize what the touch controls do, including... doing nothing! You can set the touch controls to not do anything if you tap, double tap etc... Hope that's helpful! Reach out to our support team at support@jlab.com if you need more help with this. We're always here for you!

A: Hi Mdub22, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds. JLab have not provided the dimentions of the charging case. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Mdub22! Great question. The case dimensions are as follows: 3.23" length 2.33" width 1.2" height Hope that helps!

A: Hi JayJay, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds No, JLab Go Air Sport True Wireless Earbuds do not have translation features. They are designed to play audio. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi jayjay! Great question, and no these headphones do not have a translate feature built into them. I do apologize for that but it's not something we have for the Go Air Sports! Happy listening!

A: Hi Blew, we have used Bluetooth 5.3 in all our most recent headphones! Always best to keep up with the latest technology. Hope that helps!

A: Hi Blew, thanks for reaching out about JLab Go Air Sport True Wireless Bluetooth Earbuds 5.3 If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.