Q&A(17)
Q: Can this be used as eye makeup remover?
A: Thanks for reaching out! This product is not formulated as an eye makeup remover and has not been tested for that purpose. You may wish to consult your doctor for alternative recommendations.
submitted byJohnson & Johnson - 3 months agoBrand expert
Q: Does this really work as a bug repellent for babies
A: The Creamy Baby Oil with Aloe Vera & Vitamin E has not been tested or approved for use as a Mosquito/Bug Repellent. We don’t recommend using any product outside of its intended use.
submitted byJohnson & Johnson - 6 years agoBrand expertA: It works for us to keep mosquitoes away! I lather up the kids and myself and it works just as well as sprays for us.
submitted byAmanda - 6 years ago
Q: Can I use on my 5 month old babies face? Is it good for sunburns
A: We suggest only using this product on your little one's body. It isn't intended for use on the face and it will not treat sunburn.
submitted byJohnson & Johnson - 9 months agoBrand expert
Q: Why was shea butter and cocoa butter removed from the ingredients?
A: Hi there, we still have the Shea Butter and Cocoa Butter as an ingredient for our Johnson's skin Nourishing Creamy Oil Shea & Cocoa butter scents.
submitted byJohnson & Johnson - 8 months agoBrand expert
Q: I purchased a bottle of this creamy baby oil formula and ordered more which is different packaging with no mention it’s for babies just creamy oil. Did they change the packaging is it the same ingredients or is it a different product.
A: Hi There, this is the same product with a different packaging.
submitted byJohnson & Johnson - 8 months agoBrand expert
Q: Hello, is this cream good to use on baby's bottoms? and if so what is the recommended age?
A: Yes, it is! Gently massage creamy baby oil onto skin to leave it feeling baby soft and smooth.
submitted byJohnson & Johnson - 1 year agoBrand expert
Q: Hello, this a remanufactured lotion from years ago. I would like to know SPECIFICALLY what are the newly released or updated ingredients please.
A: Hello! We are more then happy to help. Please reach out to us on our social media to send us a DM, so we can chat more!
submitted byJohnson & Johnson - 1 year agoBrand expert
Q: My 2month old has acne on his face due to drool and formula. Is this good to use or do u have a different suggestion?
A: Our products aren't designed to help with acne. We'd recommend reaching out to your little one's doctor to see what options would be best.
submitted byJohnson & Johnson - 1 year agoBrand expert
Q: Is this product safe to use while pregnant?
A: Hi there! Our products haven't been tested to use while pregnant. We'd suggest reaching out to your health care professional for any further questions. Thanks!
submitted byJohnson & Johnson - 4 years agoBrand expert
Q: Now that this lotion is manufactured again, is it the same formula as it was before the product was discontinued?
A: Hi Lauren! Thanks so much for your question! This product has a slightly different formula. For a more specific list of ingredients, we'd recommend checking out the back of the product label. Have a wonderful day!
submitted byJohnson & Johnson - 4 years agoBrand expert