Q&A(12)
Q: can an 8 yr old use this or is too big?
A: Definitely! It may be a little big, but the handle has 2 heights. It’s easily used by my 4 year old.
submitted byLH - 5 months agoA: Hello Judy, This luggage is designed for 9-12 year old's, and when the luggage handle is extended fully out, the total height is 40". Hope this helps with your decision.
submitted byOlivet Rep - 3 years agoBrand expert
Q: What is the height of the handle when fully extended? I'm trying to figure out if this would be too short for an adult.
A: the handle extends fully for an adult
submitted bydilfluvr - 3 years agoA: The handle extends 22". The measurement from floor to top of handle is 40" & 1/2"
submitted byDebJo - 3 years ago
Q: What is the weight of this suitcase please?
A: Hello, This Crckt suitcase weighs approximately 6 pounds, thank you.
submitted byOlivet Rep - 1 month agoBrand expert
Q: Does this luggage come in the manufacture’s box?
A: Hello, It will either ship in the manufacture's box or a Target box. It's not a guarantee because it depends if it's shipped from a DC or if it's shipped from the store.
submitted byOlivet Rep - 5 months agoBrand expert
Q: Zipper came off and has a 5 yr warranty. How do you fix this?
A: Hello, The Crckt suitcase has a 3-year warranty. If you need any assistance with the warranty, please contact our customer service team through our website at: https://www.olivetintl.com/customer-service/ Thank you
submitted byOlivet Rep - 11 months agoBrand expert
Q: Can this be used as a carry on?
A: Hello, Thank you for your question. FAA carry on restriction size is 14" x 9" x 22". The dimensions of this Crckt Carry On including wheels is 13"W x 8.5"D x 21"H, so yes it can be used as a carry on.
submitted byOlivet Rep - 11 months agoBrand expert
Q: Do the recessed wheels spin 360 degrees?
A: Hello - Yes the wheels on this Crckt hardside carry on do spin 360 degrees. Thanks!
submitted byOlivet Rep - 11 months agoBrand expert
Q: Does this item contain PFAS or phthalates?
A: Hello, This Crckt suitcase has passed Children's Safety Requirement testing and does not contain PFAS/phthalates. Thanks,
submitted byOlivet Rep - 1 year agoBrand expert
Q: does this arrive in a box to protect the luggage
A: Hello, Yes this suitcase is shipped in a box to you when ordered online. Thanks,
submitted byMD - 1 year ago
Q: is this tested to meet CPSIA for use by children under 14? Getting this for a 4 and 6 year old sisters.
A: Hello, The Crckt suitcases are submitted to 3rd party testing and have passed CPSIA requirements. Thank you,
submitted byOlivet Rep - 2 years agoBrand expert