Q&A(60)
Q: I am having trouble with the motor jumping up and down while using. I have done the “dime” test and it fixed the problem on low speed only. Any suggestions?
A: Thank you for providing feedback on your Artisan Stand Mixer. We are sorry to learn of your concern. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
submitted byKitchenAidTeam - 4 years agoBrand expertA: Sounds like you didn't lock the mixer..it will jump if you keep the tilt unlocked..user error
submitted byJoeyflosstastic - 3 years agoA: i have the exact same issue with mine!! never have had this issue with any other mixer from them.
submitted bychelby - 4 years agoA: Same issue here, I wonder if this is a defective batch?
submitted byleelou - 4 years ago
Q: What is the exactly is the "special insert" thats included?
A: Please contact Kitchenaid_receipts_usa(at)kitchenaid(dot)com for further assistance.
submitted byKitchenAidTeam - 4 years agoBrand expertA: I think the “special” is the blade with the rubber on it. At least that is what I received. (This is considered an upgrade to the normal blade)
submitted byMary - 4 years agoA: It is just a piece of paper stating that it is a collaboration with Hearth and Hand
submitted byAshley - 4 years ago
Q: what is the color of kitchenaid artisan 10 speed stand mixer hearth & hand with magnolia?
A: Hi NB, The Hearth & Hand with Magnolia stand mixer is a dark sage green in color.
submitted byKitchenAidTeam - 1 year agoBrand expertA: Hello NB - We appreciate your interest in this KitchenAid Artisan 10-Speed Stand Mixer - Hearth & Hand™ with Magnolia. It is dark sage green in color. We know you will enjoy it. – Monica.
submitted byMonica - 1 year agoTarget staff support
Q: What Artisan Series model is this?
A: Hello – Thanks for asking about the KitchenAid Artisan 10-speed stand mixer by Hearth & Hand with Magnolia. The model is KSM150PS for this KitchenAid mixer. Thanks for checking with us. - Terry
submitted byTerry - 2 years agoTarget staff supportA: Hi FlyoverCountry, The stand mixer itself is our 5 QT Artisan.
submitted byKitchenAidTeam - 2 years agoBrand expert
Q: What is the model number of this mixer. What acessories are included ?
A: Hello - Thank you for reaching out to Target regarding the KitchenAid Artisan 10-Speed Stand Mixer - Hearth & Hand™ with Magnolia. The Model KSM150PS includes (1) 5 Quart Stainless Steel Bowl, (1) Coated Flat Beater, (1) Coated Dough Hook, (1) 6-Wire Whip, (1) Pouring Shield. Hope this helps. - Araceli
submitted byAraceli - 2 years agoTarget staff supportA: Hi Bill, This model number is KSM150PSTPP and will include 5 QT bowl, flat beater, dough hook, wire whip, and pouring shield.
submitted byKitchenAidTeam - 2 years agoBrand expert
Q: What color is this item? Please use a word that I can relate to a common color. Thanks!
A: The Hearth & Hand with Magnolia stand mixer is a dark sage green in color.
submitted byKitchenAidTeam - 4 years agoBrand expertA: Saw it in person, it is similar to a matte hunter or forest green and its pebbled textured.
submitted byKF - 4 years ago
Q: What color is this? Is this Teal or green?
A: The Hearth & Hand Artisan is dark sage green.
submitted byKitchenAidTeam - 4 years agoBrand expertA: It is not sage green - that is wrong. It is forest green/dark green/hunter green - like the color of a dark christmas tree
submitted byColorExpert - 4 years ago
Q: Almost every review on here says they didn't get a Hearth & Hand insert? Will Chip and Jo be stopping by the house to drop this missing piece off?
A: It is just a piece of paper stating that it is a Kitchenaid collaboration with Hearth and Hand
submitted byAshley - 4 years agoA: We are sorry to learn the Hearth & Hand insert was not included with your stand mixer purchase. Please reply with your contact information to kitchenaid_recepits_usa@kitchenaid.com for further assistance.
submitted byKitchenAidTeam - 4 years agoBrand expert
Q: Is this mixer dark green?
A: Yes. It’s absolutely gorgeous
submitted byAshley - 4 years agoA: The mixer is a dark green with a matte finish.
submitted byKitchenAidTeam - 4 years agoBrand expert
Q: Please show additional parts for this mixer
A: Hi Katy, This stand mixer includes 3 accessories: coated flat beater, coated dough hook, and standard wire whip. Any other attachments or accessories are available to be purchased separately.
submitted byKitchenAidTeam - 17 days agoBrand expert