Q&A(9)
Q: Does this normally smell awful or did I get a bad batch?
A: IT SHDN'T SMELL AT ALL. SHD BE ODERLESS AND TASTLESS. PERHAPS IT GOT WET IN SHIPPING OR IN RAIN, IN TRANSPORT FROM STORE TO YOUR HOME. OR EVEN AT HOME SOMEHOW. TAKE IT BACK TO STORE IF I HAVE RECEIPT. I WOULD. GET AN EXCHANGE. IT IS A MEAT PRODUCT SO...DO NOT EAT ANYTHING IF SMELLS BAD. YUK!
submitted byStarlingBallet - 2 months agoA: IVE NEVER KNOWN GELETIN TO SMELL AT ALLl! SOUNDS LIKE YOUS GOT CONTAMINATED SOMEHOW. MAYBE WET? PERHAPS BOX GOT WET IN TRANSPORT FROM STORE TO HOME. OR IN SHIPPING
submitted byStarlingBallet - 2 months ago
Q: Is this gelative still unkosher?
A: Great question! we're sorry but we don't have any record in my system of this product being certified kosher. We make sure that your thoughts are heard by our marketing and packaging team, and thanks again for letting us know about your needs.
submitted byKraft Heinz Team - 2 years agoBrand expertA: There's not any 'K' Kosher symbol on any of the sides of the packagning. I don't belive Knox gelatin is Kosher. (most common gelatin is derived from pig bone material)
submitted byKraft Heinz Team - 3 years ago
Q: Is it halal? I want to know for my kids.
A: We appreciate your inquiry, please know that Kraft Heinz products are considered Halal when they carry the Crescent – M Halal Logo. There are currently no other Kraft Heinz Certified Halal products available for US or CANADA.
submitted byKraft Heinz Team - 5 years agoBrand expertA: I don’t believe so.
submitted byRuwaida - 1 month ago
Q: How many blooms in this gelatin, lower or higher 250 bloom??
A: BLOOMS ? I NEVER HEARD OF 'GELATINE' HAVING 'BLOOMS' ARE YOU TALKING ABOUT GELATINE (?¿)🤷🏼♀️
submitted byStarlingBallet - 2 months ago
Q: Is this gelatin, xylitol-free?
A: ITS SUGAR FREE SO NO NEED FOR SWEETENING. IT SHD SAY ON LABEL BUT I DO NOT BELIEVE SO. IT SHD BE TASTELESS. ITS USED TO 'FIRM-UP' FOOD PRODUCTS THAT U WILL IN TURN ADD YOUR OWN SWEETNER TO. HOPE THIS HELPS
submitted byStarlingBallet - 2 months ago
Q: is this product non GMO or organic
A: Great question. You can check if the product is GMO by following steps. It contains (1) a symbol; (2) a statement, such as “contains a bioengineered food ingredient”; (3) a number you could text for the information; or (4) an electronic or digital link with the information
submitted byKraft Heinz Team - 2 years agoBrand expert
Q: Where is this Gelatin manufactured?
A: Great question. Please know that if a product (or component of a product) is manufactured in a country other than the United States, the packaging will reflect this information. The label will state: Product of.... If no statement is made about production in a foreign country, the entire product was made in the US.
submitted byKraft Heinz Team - 2 years agoBrand expert
Q: Is it powder or sheet?
A: The Knox Unflavored Gelatin is in powder form.
submitted byKraft Heinz Team - 5 years agoBrand expert
Q: Is this gelatin halal ? A What kind of animal gelatin?
A: I called the company with the 800 number on this box and was told that this gelatin is made from beef and pork. So obv it's not kosher or halal.
submitted byMM - 7 years ago