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Q&A(6)

Q: Why was the ingredients changed and why is there no longer hydrolyzed keratin it it?

submitted by Tina - 4 years ago
  • A: Hello! Our Extra Gentle Shampoo was reformulated and is now vegan. You will be happy to know that the new formulation will still give your hair the amazing results as our former formula.

    submitted byManufacturer - 4 years ago
    Brand expert

Q: Is this shampoo tested on animals?

submitted by BN - 4 years ago
  • A: Hello! Kristin Ess is a cruelty-free brand and we’re committed to being cruelty-free. This means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards. We are proud to share that our products are certified cruelty-free by PETA’s Caring Consumer program

    submitted byKristin Ess Hair - 4 years ago
    Brand expert

Q: What is the pH level?

submitted by Lee - 5 years ago
  • A: Hello! The pH range for our Extra Gentle Shampoo is 5.00-6.00.

    submitted byKristin Ess Hair - 5 years ago
    Brand expert

Q: Is it ok to use this shampoo on children?

submitted by mar155a - 6 years ago
  • A: Thanks for your question! All products are in compliance with the rules and regulations set by the US FDA, and use ingredients at safe levels as determined the Cosmetic Ingredient Review (CIR). While we do not test products on children under the age of 12, we would recommend all legal guardians who have concerns with the products they are using reach out directly to their pediatrician before using any personal care product.

    submitted byKristin Ess Hair - 6 years ago
    Brand expert

Q: Is this product OK for color-treated hair?

submitted by TinyTealPony - 7 years ago
  • A: 100%. It does not have sulfates and is extremely gentle.

    submitted byLeominsterGirl - 6 years ago

Q: Where is the ingredient list, please?

submitted by saradawnell - 7 years ago
  • A: Water, Sodium Cocoyl Isethionate, Cocamidopropyl Betaine, Sodium Methyl Cocoyl Taurate, Sodium Chloride, Hypnea Musciformis Extract, Sargassum Filipendula Extract, Litchi Chinensis Pericarp Extract, Gelidiella Acerosa Extract, Salvia Hispanica Seed Oil, Algin, Carrageenan, Coco-Glucoside, Hydrolyzed Keratin, Xanthan Gum, Chitosan, Cocamide MIPA, Coconut Acid, Cetearamidoethyldiethonium Succinoyl Hydrolyzed Pea Protein, Sorbitol, Caprylic/Capric Triglyceride, PEG-200 Hydrogenated Glyceryl Palmate, Glycol Stearate, PEG-7 Glyceryl Cocoate, Glyceryl Stearate, PEG-100 Stearate, Guar Hydroxypropyltrimonium Chloride, Glycerin, Citric Acid, Methylisothiazolinone, Methylchloroisothiazolinone, Fragrance

    submitted byanon - 7 years ago

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