Q&A(17)
Q: My hair is coppery colored, would it make it look light brown?
A: Hey Polly, Great question! Using the purple shampoo on copper hair might slightly cool down warm tones and reduce brassiness, but it won't drastically change the color. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 29 days agoBrand expert
Q: I just got my roots bleached I have platinum blonde hair. got it done tonight. she made them to Golden what can I use to make it lighter and not golden
A: Hey Anna, The Kristin Ess The One Purple Shampoo Toning can be great to use to cut that brassiness. If you like ashy tones or even pastel lavender tones, you can use this every time you shampoo. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 2 years agoBrand expert
Q: Hi, our shower stall stained purple because we didn't clean it off well enough. How can we remove the stains. It is either an acrylic or fiberglass. Is the purple component ammonia based or what?
A: Happy to help! We can assure you that while this is very uncommon, our purple shampoo is a highly pigmented formula and it's possible for the tone to transfer to porous surfaces. We recommend trying Isopropyl alcohol or Baking Soda to remove the surface stains.
submitted byManufacturer - 3 years agoBrand expert
Q: Is this Shampoo and Conditioner Hypoallergenic?
A: Hi Jan! This shampoo is not hypoallergenic. Hope this helps!
submitted byTarget Beauty Consulting - 3 years agoBrand expert
Q: Can I use this purple shampoo on keratin treated hair. Thank you.
A: Thanks for your question! The One Purple Shampoo is free of sulfates and safe to use for all hair types including color + keratin treated hair. Happy Washing!
submitted byKristin Ess Hair - 4 years agoBrand expert
Q: Good for (naturally) white hair?
A: Thank you for your question. You can use this Purple Shampoo on white hair, but we strongly recommend to mix the Purple Shampoo with your everyday shampoo. If you need more toning, add more purple shampoo to the mix.
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: I'm wondering if this product is vegan (free from animal bi-products)?
A: Thank you for your question, this product is not vegan. It is free of parabens, sulfates, phthalates, silicones + gluten, and it is cruelty free. We're currently working on a vegan formula.
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: I have black hair am I okay using the purple shampoo, I used it once will it be okay
A: Hi Lorena, thank you for your question. Just to clarify, when you say black hair, are you referring to color or texture? If you're referring to color, it will be fine. You won't see any toning effects if your hair is black but there is no harm in using it. If you're looking for something to put a purple hue to your black hair color, this will not be strong enough. If this is in regards to your natural texture, I would need to know more about you hair color and porosity to give the best possible answer! Let me know, happy to help.
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: Is this made for color treated hair
A: Thanks for your question! The One Purple Shampoo works on natural or color-treated hair to deliver an intense ultra-violet toning system for blondes and brunettes.
submitted byKristin Ess Hair - 5 years agoBrand expert
Q: I have thin oily hair will this weigh my hair down and look oily ?
A: Thanks for your question! The One Purple Shampoo is for all hair types, even thin hair, looking to tone brassiness in the hair. It will not weight down your hair or make look oily. Just make sure you rinse out the shampoo thoroughly!
submitted byKristin Ess Hair - 5 years agoBrand expert