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Q&A(6)

Q: Can you use this iron in the UK?

submitted by Sunnyside Up - 1 year ago
  • A: Great question! This curling iron is Dual voltage and has an auto shut-off for less stress, making it the perfect addition for all your travels! For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 1 year ago
    Brand expert
  • A: Hello! Thank you for your question! The Kristin Ess Hair Titanium Flat Iron is dual voltage and to use abroad it requires a plug adapter and can then be plugged directly into any outlet. Hope this helps!

    submitted byManufacturer - 10 months ago
    Brand expert

Q: does the clamp leave a dent?

submitted by hjdhsu7f7577598bv - 2 years ago
  • A: Hey, Nope, it does not! Bend the ends for a more polished look, or slide the curling iron straight through your ends for a more undone, relaxed look. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: What is the biggest difference between this soft waves iron and the ceramic curling iron - aside from one being ceramic? Trying to decide between those two. Both 1 1/ 4 size.

submitted by SunshineAP - 5 years ago
  • A: Thanks for your question! Titanium curling irons we recommend for healthy, thick and coarse hair because the rapid heat technology allows for the hair to curl faster and more evenly throughout the hair. Ceramic curling irons we recommend for fine, delicate, or damage-prone hair since ceramic is more gentle on the hair and locks in moisture while closing the cuticle which leaves your hair looking smooth and healthy.

    submitted byKristin Ess Hair - 5 years ago
    Brand expert

Q: What is the voltage of this iron?

submitted by Mila - 6 years ago
  • A: Customer service from Kristin Ess’ website said it’s universal. I’m purchasing today and will update if it’s not. :)

    submitted byLadarling - 6 years ago

Q: The barrel has black spots (tarnish) – Is this normal?

submitted by MD - 6 years ago
  • A: Thank you for your question. Please email us at customerservice@kristinesshair.com.

    submitted byKristin Ess Hair - 5 years ago
    Brand expert

Q: I asked previously how LONG the barrel measured - not how wide it is - I see it’s a 1” barrel - how long is the barrel?

submitted by Miss abundance - 6 years ago
  • A: The hot plate of the barrel is approx. 4.5" long.

    submitted bybeautymusings - 6 years ago

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