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Q&A(38)

Q: Is this permanent hair color or temporary hair color.

submitted by BeBe - 8 months ago
  • A: Permanent and ammonia free.

    submitted byVan - 6 months ago
  • A: Permanent hair color

    submitted byGrandmom - 9 days ago
  • A: Hi there BeBe! Thank you for reaching out to us about the Colorsonic device and the hair color cartridge. Yes this is permanent hair color. . If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 8 months ago
    Brand expert
  • A: Great question BeBe! Loreal colorsonic is a permanent hair color that offers precise root-to-tip application in just 5 minutes with 100% gray coverage. Get real-time answers to all your future beauty questions using the “Chat with a Virtual Beauty Consultant” button on every product page.

    submitted byTarget Beauty Consulting - 8 months ago
    Brand expert

Q: How is this any different than using my hands ? For that price I can go to the salon multiple times since its just a basic coloring. Wow, is this how L'Oreal does is customers now?😔

submitted by Jessa - 7 months ago
  • A: Hello dear, where are you getting your hair colored? Fantastic Sam’s? A root touch up is at least $60 where I live and that’s the cheaper end. So 2 trips max and it pays for itself

    submitted byLydia - 5 months ago
  • A: Hi Jesus, My hubs& I sat down and did the math on this. We MUST remember that Salon prices vary wildly across the nation, so bear that in mind and insert YOUR COST WHERE MY COST. AT THE SALON IS. My salon charges 200.00 for Ballayage and I go every 6 weeks to "color up". So adding a 20 0/0 tip, each visit is *1, 980.00* a year if you figure on

    submitted bytheblustar - 5 months ago
  • A: Jessa, just use your hands then. Cover your hands in slippery oversized gloves while trying to part your hair and hold a bottle. And if you’re getting a cheaper salon job then a one time cost of the tool and refills then that worries me. This tool allows you to just simply comb thru and it gets all of the strands instead of clumping blobs of dye in one spot on your scalp. I don’t think L’Oreal is out to get you.

    submitted byMBHouse - 5 months ago
  • A: Hi there Jessa! Thank you for reaching out to us about the Colorsonic. The Device has 2 components: the device and the hair color cartridge. The device you purchase one time; it’s reusable and rechargeable so you can use it over & over again. The color cartridge is the item you repurchase; each cartridge can be used up to 3 times depending on your application and hair type. If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 7 months ago
    Brand expert

Q: Can this applicator do highlights only? Or is this an all around coloring?

submitted by Deb - 10 months ago
  • A: I am very confused by the first answer. If all we require is full head of highlights, what is it in the wand that prevents is doing as a salon would >separate with a comb those pieces we wish to highlight, comb through those, run the wand down that hair ONLY ,and,

    submitted bytheblustar - 5 months ago
  • A: Hi there Deb! Colorsonic cannot do highlights at this time. With Colorsonic you can do all-over applications & root touch-ups. If you have further questions about the product and use please call us directly at 1-800-322-2036 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 9 months ago
    Brand expert
  • A: Hey Deb, Great question! The L'oreal Paris Colorsonic hair color device is an all over hair color. The device parts and saturates every hair strand and distributes color evenly, even in hard-to-reach areas. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 10 months ago
    Brand expert

Q: Hi, does it need battery or electricity? What are the charging/voltage options?

submitted by Ee - 8 months ago
  • A: Hi there, Ee! Thank you for reaching out about our Colorsonic Hair Color Device. Colorsonic uses standard USB-C voltage and we recommend pairing it with a 5-watt or higher charger for optimal performance. Our device comes with a charging cable and must be fully charged before using. If you have any other questions, please call our Customer Service team Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. We are always here to assist you!

    submitted byL'OrealParisProductExpert - 7 months ago
    Brand expert

Q: Is this device dual voltage? Can I use it in Europe as well?

submitted by Denise - 8 months ago
  • A: Maybe you should learn what USB-C is and you understand why your response is lame.

    submitted byTXMAVERICK - 5 months ago
  • A: L'Oreal should get in the modern age. I have dual-voltage hair dryers and curling irons (not to mention phones and laptops and tablets). It seems like y'all could make this dual voltage.

    submitted byTurquoise - 5 months ago
  • A: Hi there Denise! Thank you for reaching out to us about the Colorsonic Hair Color Device. This is not a dual Voltage device, we suggest getting an adapter for the country you are traveling to. We hope this information is helpful, if you have further questions or concerns please call us at 1-800-631-7358, M-F 9am to 5pm.

    submitted byL'OrealParisProductExpert - 8 months ago
    Brand expert

Q: SINCE THIS IS PERMANANT COLOR ONCE APPLIED TO RETOUCHES WILL I HAVE TO RINSE OUT TO PREVENT HARDENING OF HAIR OR CAKED COLOR ON SCALP

submitted by DARKANGEL - 5 months ago
  • A: Yes. This device applies the color for you, the rest of the process is the same.

    submitted byColorgirl - 2 months ago
  • A: Hi there, DARKANGEL! Thank you for reaching out about our Colorsonic Hair Color Cartridge. Apply hair color in just 5 minutes. Device automatically mixes color & parts hair, delivering the best hair color of your life at the press of a button! If you have any questions, please reach out to us Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. We look forward to speaking with you!

    submitted byL'OrealParisProductExpert - 2 months ago
    Brand expert

Q: Can the inside of the device be cleaned after each use so there is no color build-up?

submitted by ElizMill - 7 months ago
  • A: Hi there! Thank you for reaching out to us about the Colorsonic Hair Color Device. Great Question, yes, the device does have a cleaning cartridge that comes with the device that you will use after every color application. We hope you give it a try and love the results!

    submitted byL'OrealParisProductExpert - 7 months ago
    Brand expert

Q: Does this have a refill and I Can you use your own hair color

submitted by Shelby Denton - 7 months ago
  • A: Hi there Shelby! Thank you for reaching out to us about the Colorsonic Device and Cartrdige. The device you purchase one time; it’s reusable and rechargeable so you can use it over & over again. The color cartridge is the item you repurchase; each cartridge can be used up to 3 times depending on your application and hair type. Yoy can not use your own color inside the device, f you have further questions or would like assistance in getting the right shade, please call us directly at 1-800--631-7358 M-F 9am-5:30pm ET. We look forward to speaking with you.

    submitted byL'OrealParisProductExpert - 6 months ago
    Brand expert

Q: How long does one application last. Meaning how often are you reapplying. Does it wash out after one shampoo

submitted by Nancy - 7 months ago
  • A: Hi there, Nancy! Colorsonic is a long-lasting 100% gray coverage hair color formula. Like traditional permanent hair color, we recommended a root touch-up schedule of 4-6 weeks. Our Colorsonic hair dye cartridges can be used up to three times, which can be used for a full head application or three root retouches. The cartridges should be used within four months of first use. We hope this helps!

    submitted byL'OrealParisProductExpert - 7 months ago
    Brand expert

Q: Hello! I wanted to know is it possible to fill cartridge with your hair dye?

submitted by Nm - 8 months ago
  • A: Hi there, Nm! Thank you for reaching out about our Colorsonic Hair Color Device. Colorsonic cartridges can be used up to 3 times. It can be applied as 1 full hair coloring or up to 3 root touch-ups. Once you dispense all dye from the cartridge, it cannot be refilled. We hope this helps!

    submitted byL'OrealParisProductExpert - 7 months ago
    Brand expert

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