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Q&A(29)

Q: Can a 12 year old use this?

submitted by Tammy - 1 month ago
  • A: Hello there! While Cicaplast Balm B5 is generally very well-tolerated, we always recommend consulting with a pediatrician or dermatologist before using any skincare product on a child under 13, especially if they have any underlying skin conditions. Cicaplast Balm B5 is formulated to soothe and protect irritated skin and is suitable for use on both the face and body. It's often used for minor cuts, scrapes, burns, and dry skin. However, a healthcare professional can best assess your child's individual skin needs and recommend the most appropriate course of action.

    submitted byLa Roche-Posay Product Expert - 1 month ago
    Brand expert
  • A: Hey Tammy, Great question! Yes, the La Roche Cicaplast Balm is suggested for all ages! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 1 month ago
    Brand expert

Q: Will this get rid of the peeling all over my face!

submitted by Lily - 4 months ago
  • A: Hey Lily, Great question! Yes, this multi-purpose soothing cream is great for dry skin irritations on your body, hands, and face. It helps protect and relieve cracked, chapped, and chafed skin. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 4 months ago
    Brand expert
  • A: Hello Lily! Cicaplast Balm B5 is excellent for soothing and protecting irritated, dry skin, and it can be very helpful in relieving the discomfort associated with peeling skin. It creates a protective barrier that helps the skin repair itself and retain moisture, which can reduce the appearance of peeling. However, it's important to understand that it won't necessarily eliminate the underlying cause of the peeling. Peeling skin can result from various factors, including sunburn, certain skin conditions (like eczema or psoriasis), allergic reactions, or even some skincare products. If your peeling is severe, persistent, or accompanied by other symptoms like itching, redness, or pain, it's important to consult a dermatologist to determine the cause and get appropriate treatment. They can advise on the best approach for your specific situation and may recommend additional treatments alongside Cicaplast Balm B5. While Cicaplast Balm B5 can help soothe and protect your skin while it heals, it's essential to address the root cause of the peeling for long-term relief.

    submitted byLa Roche-Posay Product Expert - 4 months ago
    Brand expert

Q: Is this product acne safe? I use a 10% Benzoyl Peroxide facial wash and it drys my skin out. Looking for something hydratingand thick but not acne causing.

submitted by LS - 5 months ago
  • A: If you have normal to dry to sensitive skin this is a great product in the evenings to repair your skin barrier and leave your skin calm nurished and happy. If you have normal to oily to acne prone skin I would be mindful to not cover those spots while you have an active breakout until it is in its healing stage so you don't risk clogging those pores or trapping in harmful bacteria, potentially making the situation worse.

    submitted bySummer - 4 months ago
  • A: Hey LS, Great question! The La Roche Posay Cicaplast Balm is a multi-purpose soothing cream is great for dry skin irritations on your body, hands, and face. It is Non-Comedogenic and Oil-Free! For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 5 months ago
    Brand expert

Q: Can this be used for chaffing?

submitted by Enrica Taylor - 5 months ago
  • A: Hey Enrica, Great question! Yes, the La Roche Posay Cicaplast Balm helps relieve, soothe, and protect cracked, chapped, and chafed skin! For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 5 months ago
    Brand expert
  • A: Hi there, Enrica Taylor! Thank you for reaching out about our Cicaplast Balm B5. Multi-purpose soothing cream hydrates cracked, chapped, chafed skin and dry skin irritations. Non-greasy, skin protectant relieves dry, rough skin, while protecting from drying effects of wind and cold. Hydrating therapeutic cream protects chafed skin from diaper rash and helps seal out wetness, while helping to treat & prevent diaper rash. Suitable for adults, children and babies 1 week and up.

    submitted byLa Roche-Posay Product Expert - 5 months ago
    Brand expert

Q: How frequently do i use this product? (Ex: Day and Night or once a day?)

submitted by Ggirl - 1 year ago
  • A: Hey, Great question! We would recommend using this day and night to help nourish and soothe dry skin irritations! For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 1 year ago
    Brand expert
  • A: It depends on your skin. It’s a very thick, deeply moisturizing product. I don’t use it during the day because it would feel like too much on my skin. I use it sparingly , at night in winter or when my face is very dry. It’s more like a thick mask. It generally works best if you use it to seal in moisture, after a shower or at night where it has time to saturate.

    submitted byMimi - 9 months ago

Q: Hello, Can I use this product under my eyes? I use hydroquinone under my eyes to lighten hyperpigmentation. Hydroquinone makes my skin extremely dry. Can I use cicaplast b5 to moisturize?

submitted by R - 2 years ago
  • A: Hello R, Thank you for your interest in La Roche Posay Cicaplast Balm Vitamin B5 Soothing Therapeutic Cream for Dry Skin and Irritated Skin - 1.35oz. This Soothing cream may be used on the body as well as the face, however we do not recommend using directly on the eyelids as we have not tested this product on that area. Skin around the eye area including the eyelids tends to be thinner than on other parts of the face and body. We would recommend using our Hydraphase Intense Hyaluronic Acid Eye Cream. This hyaluronic acid eye cream moisturizes immediately and provides long-lasting hydration. Visibly diminishes the look of under-eye bags and puffiness. We hope you will give this product a try soon. Thank you for reaching out to La Roche Posay!

    submitted byLa Roche-Posay Product Expert - 2 years ago
    Brand expert
  • A: Hey R, Great questions! Yes, the La Roche-Posay multi-purpose cream is for body, face, and hands! This soothing therapeutic cream helps relieve and protect cracked, chapped, chafed skin and helps treat and prevent diaper rash. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: Is this vegan and oil free? Thank you

submitted by MnNailGal - 5 days ago

Q: Hi, is La Roche Posay Cicaplast Balm Vitamin B5 Soothing Therapeutic Cream for Dry Skin and Irritated Skin - Unscented safe to be used regularly on a bold scalp? thanks!

submitted by BQ - 8 days ago
  • A: Hello BQ! Thanks for reaching out! While Cicaplast Balm B5 is fantastic for dry and irritated skin, we don't recommend using it on the scalp. It's formulated for skin, not the scalp environment, and could potentially lead to buildup or other undesired effects. For scalp concerns, we recommend consulting with a dermatologist or exploring products specifically designed for scalp care. They'll be able to recommend the best options for your specific needs.

    submitted byLa Roche-Posay Product Expert - 7 days ago
    Brand expert

Q: Do I use this before or after moisturizer? Or does this replace moisturizer when why skin is very dry?

submitted by BriLee - 20 days ago
  • A: Hello BriLee! La Roche-Posay Cicaplast Balm B5 is a multi-purpose soothing balm best used on targeted areas of very dry, irritated, or compromised skin. It can be used before or after your regular moisturizer, depending on your needs. For intense dryness or irritation, apply Cicaplast Balm B5 first to create a protective barrier, and then follow with your moisturizer to add further hydration. Alternatively, for less severe dryness, you can apply your moisturizer first and then use Cicaplast Balm B5 only on specific dry or irritated areas. If you’re using it on a small, very dry or irritated area, you can use it in place of your regular moisturizer, but it’s generally not recommended to replace your facial moisturizer entirely with Cicaplast Balm B5 as a daily routine.

    submitted byLa Roche-Posay Product Expert - 19 days ago
    Brand expert

Q: Is this for repairing discolored scars because I fell now my knees look blotchy and brown spots

submitted by Jojo - 28 days ago
  • A: Hello Jojo. Thank you for your interest in La Roche Posay Cicaplast Balm Vitamin B5 Soothing Therapeutic Cream for Dry Skin and Irritated Skin - Unscented - 1.35oz. This multi-purpose soothing cream hydrates cracked, chapped, chafed skin and dry skin irritations. Non-greasy, skin protectant relieves dry, rough skin, while protecting from drying effects of wind and cold. However it has not been specifically tested to treat scars of discoloration of the skin. Accepted by the National Eczema Association. Suitable for patients undergoing chemotherapy and radiation.* *Do not use on broken skin. Consult a medical professional prior to use. We hope this information has been helpful and you can continue to use our products with great success.

    submitted byLa Roche-Posay Product Expert - 27 days ago
    Brand expert

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