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Q&A(15)

Q: Hello- Has pre-drilled holes been added to this bench to add the feet? Seems like this is the main complaint after going through reviews.

submitted by LJ82 - 7 years ago
  • A: Hello, Please note that all the ottoman benchs comes with pre-drilled holes for legs. Thanks

    submitted bySimpliHomeProducts - 7 years ago
    Brand expert
  • A: No pre-drilled holes in the one I received Dec. 19, 2018. (Each of the 4 legs comes with 4 screws, so need to drill 12 pilot holes. Although, one review does say s/he was able to simply use a screwdriver to install the screws, apparently no pilot holes needed.)

    submitted byAmanda999 - 6 years ago
  • A: I received this item 11/2024 and there are NO PREDRILLED HOLES. You have to drill your own holes and line them up. If I had known this, I would not have purchased this ottoman. I’ve owned quite a few and every single one has metal pieces that you screw the legs into. I do not think this will last very long.

    submitted byDoggiemama - 5 months ago
  • A: Yes now it's up to my husband. Yuck

    submitted byIowa Mom - 3 months ago

Q: what are the dimensions/

submitted by cooper - 8 years ago
  • A: Hi, please be informed that the dimension of the product is 36 x 18 x 18 inches. Thanks Simpli-Home Customer Service

    submitted bySimpliHomeProducts - 1 year ago
    Brand expert

Q: Do you have to put the legs on?

submitted by Marilyn D - 4 years ago
  • A: Dear Customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you that in Storage Ottoman Bench you just have to attach the legs. Please feel free to write us if further information about this product is needed. Thanks again.

    submitted bySimpliHomeProducts - 4 years ago
    Brand expert
  • A: PLEASE NOTE: Unlike other ottomans, there are NO predrilled holes on this ottoman. You have to measure placement and drill the holes yourself. This will eventually result in wearing through the wood.

    submitted byDoggiemama - 5 months ago

Q: I am looking for genuine leather. What is PU leather?

submitted by Plummer - 4 years ago
  • A: Dear customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you that the ottoman material is PU Faux Leather, it is not Genuine Leather. Please feel free to write us if further information about this product is needed. Thanks again

    submitted bySimpliHomeProducts - 4 years ago
    Brand expert
  • A: PU Leather is polyurethane, in other words, NOT genuine leather.

    submitted byKelly _A - 4 years ago

Q: Is the chocolate or the brown the darker color. I’m looking for a deep brown color and can’t really tell which one is darker in the pictures.

submitted by Carol - 7 years ago
  • A: Hi, Please be informed that the brown is the darker color. Thanks, Mudit Simpli-Home

    submitted bySimpliHomeProducts - 7 years ago
    Brand expert
  • A: I just received the tanners brown and it’s virtually a light black. Please note you must measure where the legs will go and screw them in.

    submitted byDoggiemama - 5 months ago

Q: Looking for storage and seating.... is this sturdy enough for 200lb adult to sit on?

submitted by deblarue - 6 months ago
  • A: Thak you for your inquiry about 36" Lancaster Storage Ottoman Bench. Yes, this ottoman storage bench is sturdy enough for 200 lbs adult to sit on as its weight capacity is 250 lbs. I hope this information resolves your query. Best Regards, Simpli Home

    submitted bySimpliHomeProducts - 6 months ago
    Brand expert

Q: Does the navy blue/denim color has shine in it? Is it a shiny finish?

submitted by BZ - 2 years ago
  • A: Dear Customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you about our Dover Storage Denim Ottoman Bench, it has a little shine. Additionally, it does not come with a distressed finish, featuring a clean and modern design. Please feel free to write us if further information about this product is needed. Our team will let you know some nice features of this product which might interest you. Thanks, Simpli Home.

    submitted bySimpliHomeProducts - 2 years ago
    Brand expert

Q: What is height of the legs?

submitted by DAW - 3 years ago
  • A: Dear customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you that the height of the legs is 2.4 inches. Please feel free to write us if further information about this product is needed. Thanks again

    submitted bySimpliHomeProducts - 3 years ago
    Brand expert

Q: Your exact measurements are not clear. How long is this ottoman. What is the exact depth and and how tall is. Also does this ottoman have to be assembled or does it come fully assembled and also do you have to attach the legs to it.

submitted by Marilyn D - 4 years ago
  • A: Dear Customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you that the external dimensions of the Storage Ottoman are as follow:- Depth 18" Inches, Height 18" Inches, and Width 36" Inches and the internal dimensions of the storage are as follow:- Depth 15.5" Inches, Height 12.5" Inches, and Width 33.5" Inches. Further, please be informed that you just have to attach the legs to Storage Ottoman Bench. Please feel free to write us if further information about this product is needed. Thanks again.

    submitted bySimpliHomeProducts - 4 years ago
    Brand expert

Q: .....hello today......can you give me the interior (LxWxH) dimensions please ?..........thank you.........

submitted by waiting for refund - 4 years ago
  • A: Dear Customer, Thank you for inquiring about our Simpli Home Dover Storage Ottoman Bench. We would like to inform you that the internal dimensions of the Ottoman Bench are as follow :- Height 12.5" Inches, Depth 15.5" Inches and Width 33.5" Inches. Please feel free to write to us if further information about this product is needed. Thanks again.

    submitted bySimpliHomeProducts - 4 years ago
    Brand expert

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