Q&A(3)
Q: Can it charge a phone that has a protective case on it?
A: Thank you for your inquiry. Possibly, however must first know if phone (wireless device) has built in wireless charging capabilities by Googling manufacturer's name and series of phone/wireless device. If the phone/wireless device does NOT have built-in wireless charging capabilities, then the case would be irrelevant as the phone/wireless device would not be able to charge from wireless QI charging station. However, if it is determined that the phone/wireless device has built-in wireless charging capabilities, then would be able to charge wirelessly from QI charging station, just beware if the case is too thick may affect the charging ability. Best regards, Ottlite Customer Sevice PH#800/842-8848 (hours: M-F, 9am-5pm ET).
submitted byOttLite - 2 years agoBrand expert
Q: can you replace the bulb? what type would you need?
A: Hello. Thank you for your inquiry. OttLite LED Shine desk lamp is an LED desk lamp in which the LED (Light Emitting Diodes) are built into the lamp, therefore not replaceable. These integrated LED bulb are rated to last up to 40,000 hours. If you have any further questions please feel free to email custserv@ottlite.com or call 800-842-8848.
submitted byOttLite - 5 years agoBrand expert
Q: Does this lamp come with a bulb? If not, what type of bulb does it take? This is a gift and I want to be sure it can be used as soon as it's unwrapped.
A: Yes, it does come with an integrated LED bulb.
submitted byOttLite - 5 years agoBrand expert