Q&A(7)
Q: How long is the warranty? The description states "assured durability of up to 10 years'. Is this a 10 year warranty?
submitted by Karen - 1 year ago
A: It states the general life of the product. Thank you!
submitted byTeam California Design Den - 1 year agoBrand expert
Q: Does this product have a warranty?
submitted by Karen - 1 year ago
A: We can replace the product if there is a defect in the product. Thanks!
submitted byTeam California Design Den - 1 year agoBrand expert
Q: Is there a warranty on this product?
submitted by Karen - 1 year ago
A: Hi, There is no specific warranty on this product; however, we offer a replacement for defects within 2 years of purchase.
submitted byCalifornia Design Den - 5 months ago
Q: How thick is this mattress pad?
submitted by genxgal - 2 years ago
A: This is a protector so it’s not thick like a pad.
submitted byTeam California Design Den - 2 years agoBrand expert
Q: I have purchased several mattress protectors in the past and the backing has melted from the dryer heat. Is this heat-safe?
submitted by lilb - 2 years ago
A: You will have to dry this on low heat to reduce chances of damage. Also not have it inside out ( as in the back directly exposed to the drum) to avoid damage to waterproof membrane.
submitted byTeam California Design Den - 2 years agoBrand expert
Q: Does this protect against adult accidental bed wetting (larger quantity of urine voided)?
submitted by Sandy - 3 years ago
A: Larger quantity - if immediately attended will be fine. If left like that for long, it may be an issue.
submitted byTeam California Design Den - 3 years agoBrand expert
Q: Can this be used outdoors exposed to the elements for a daybed?
submitted by Midwest girl - 3 years ago
A: If the daybed outside gets rain on it all the time, then probably not. As this is designed for indoor used.
submitted byTeam California Design Den - 3 years agoBrand expert