Q&A(7)
Q: How do you set the hour for the time change
A: Thank you for your inquiry. Here's a direct link to the product manual as a guide to the time settings of the watch: https://timex.com/cdn/shop/files/W-116.pdf?v=5307485841087091448. If you have any questions or need further assistance, please reach out to us at 888-727-2931.
submitted byTimex Customer Support - 1 year agoBrand expert
Q: Is it waterproof/water resistant?
A: Thank you for your inquiry. The watch is not waterproof but is water-resistant up to 30 meters, which can withstand an occasional splash of water.
submitted byTimex Customer Support - 2 years agoBrand expert
Q: Is it water resistant?
A: Thank you for contacting us, and we sincerely apologize for the delay in our response. The watch is water-resistant up to 30 meters, which can have an occasional splash of water.
submitted byTimex Customer Support - 2 years agoBrand expert
Q: How do I get a replacement band and install it?
A: Hello, Eric. You may get an 18mm replacement band for this watch. However, we do not have the exact band available. You may check on some other marketplaces that also sell Timex watches.
submitted byTimex Customer Support - 3 years agoBrand expert
Q: How do I turn off the alarm?
A: Hi Jerry! Thanks for your question. Kindly go to the ALARM mode of your watch setting by pressing the MODE button until "ALARM" appears in the upper left of the display. Press START/STOP to arm/disarm alarm feature. Should you have other inquiries, please don't hesitate to directly contact our Customer Service team at 800-448-4639 or you may send an email at custserv@timex.com.
submitted byTimex Customer Support - 6 years agoBrand expert
Q: How do I turn off hour chime?
A: Hello Mike! Thanks for your question. To turn off the hourly chime for this style T78587, please make sure you are in the main Time display mode. Press START/STOP (upper right button) to turn the chime on/ff. Colon will flash when it is on. If you need further assistance please don't hesitate to call us at 800-448-4639 or send us an email at custserv@timex.com. We will surely be very glad to help you on your concerns.
submitted byTimex Customer Support - 6 years agoBrand expert
Q: how to change from military time to regular time
A: 1. Press MODE until Time display appears. 2. Press SET. Seconds will flash. Press START/STOP to set to 00. 3. Press MODE. Second digit of minutes will flash. Press START/STOP to advance. 4. Press MODE. First digit of minutes will flash. Press START/STOP to advance. 5. Press MODE. Hour (with A/P) will flash. Press START/STOP to advance. Press SPLIT/RESET to switch between 12- and 24-hour format. Press SET to exit at anytime.
submitted byTimex Customer Support - 8 years agoBrand expert