Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue

A: Yes that is how it bc works

A: Thank you for reaching out, Dan. Based on the product description, the phone you purchased is an unlocked model. This means it is compatible with most carriers. To start using your new phone, you can simply switch out the SIM card. Remove the SIM card from your old phone. Insert the SIM card into your new unlocked phone. Restart the phone and follow the on-screen prompts to set it up. If you encounter any concerns with compatibility or activation, we recommend contacting your carrier for assistance. For further questions about the product or purchase, please reach out to the seller (Target) for additional support. -Mitch

A: Hi Dan, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue Unlocked phones come compatible wiith most if not all cellular providers. Generally you will be able to just move the SIM card and restore any data but it is suggested to reach out to your cellular provider to verify the process and compatibility. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Please call 1-800-734-5870 and speak with a technical support specialist for further assistance. There is a short pre-recorded message and then you will be directed to press the appropriate button to speak to a representative.

A: Hi Mo, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Please call us at: Mobile Phones and Accessories Customer telephone number: 18007345870 You can also request a callback: https://motorola-global-portal.custhelp.com/app/mcp/schedule_call They should be able to help you with this, and when you call them you will need to listen to a pre-recorded message first and then after that, then it will give you numbers to press to connect with the technical support for mobile phones. If you are outside the USA go to here for support: https://en-us.support.motorola.com/app/mcp/contactus Scroll down the page, and click on Change Location to select the country and see local support options (if available)

A: Hi Mo, It sounds like your phone is asking for a PIN, which could be related to the screen lock, SIM card PIN, or a security feature like Factory Reset Protection. If this is a brand-new device and you haven’t set up a PIN yet, it’s possible that it was previously secured. Since you purchased the device from Target, we recommend reaching out to them directly for assistance. If it’s your screen lock PIN, try entering the one you originally set up. If you don’t remember it, you may need to reset the device. If it's asking for a SIM PIN, try the default PIN from your carrier or check with them for assistance. If you recently reset the phone and it's asking for a Google account PIN, you'll need to sign in with the original account used on the device. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch

A: Thank you for expressing an interest in our product, Crow. The Moto G Play 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. We suggest contacting Tello to confirm and for further details. -Mitch

A: Hi Crow, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue. Yes, this phone is unlocked and will work on any service. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thank you for your inquiry, Ed. The Moto G Play 2024 phone is a 4G device. You can check this link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

A: Hi Ed, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue This phone does not support 5g, it is a 4G LTE phone. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Giggles, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue As this is an unlocked phone, it should be compatible with your all cellular networks your provider offers, pre-paid or not, however I would suggest reaching out to your cellular provider to verify compatibility with their network and your plan. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thank you for your inquiry, Giggles. The Moto G Play 2024 phone is compatible with both prepaid and postpaid (bill) plans, depending on the carrier you choose. To get more details about its specific compatibility and activation options, we recommend contacting the seller, Target, where you purchased the phone. They will be able to assist you with the best options for your specific situation. -Mitch

A: Hi Azncaligirl, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue This phone is unlocked so that it is compatible with most, if not all, cellular providers. It is suggested to verify phone compatibility with your cell providers network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Azncaligirl, Thank you for your inquiry and interest in our product. Yes, the Moto G Play 2024 Unlocked phone will work with Metro PCS. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

A: Hi Ruthie, Thank you for your inquiry. Yes, the Moto G Play 2024 phone is an Android smartphone and will work with the Cricket network. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

A: Hi Ruthie, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue This is an android phone and is unlocked so it can work on most if not all cellular carriers. It is suggested to reach out to your cellular provider to verify compatibility with their network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Please call 1-800-734-5870 or go to here: for email support If you are outside the USA to go here for support: https://en-us.support.motorola.com/app/mcp/contactus Scroll down the page, and click on Change Location to select the country and see local support options (if available)

A: Hi Kbh, Thank you for your inquiry and interest in our product. Our phones should work in Columbia where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

A: Hi RK, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue No. The Moto G Play supports one SIM card. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi RK, We appreciate your interest in our product. No, the Moto G Play 2024 phone does support a single nano SIM card. You can visit the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch

A: Hi Delio, thanks for reaching out about Motorola Moto G Play 2024 Unlocked (64GB) - Sapphire Blue To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Delio, We understand your concern about the Moto G Play 2024 not having 5G. While the Moto G Play 2024 is designed to offer excellent value with solid performance and great features at an affordable price, it's aimed at users who don’t necessarily need 5G connectivity right now. It focuses on offering a smooth 4G experience, long battery life, and a reliable user experience. You can check the link for our 5G devices here: https://www.motorola.com/us/smartphones-5g. -Mitch