Q&A(8)
Q: I have this and want to add a 3rd camera. Which camera is compatible?
A: Hi Julia: The extra camera for the PIP1610-2 HD CONNECT is the PIP1610 HD CONNECT CAMERA ONLY. If you have any further questions you may reach us by phone at: 1-800-763-2207. Monday - Friday 8:30 am to 5:30 pm Central Standard Time.
submitted byMotorola Nursery - 2 years agoBrand expert
Q: Can I add more cameras to the system?
A: Thank you for your inquiry. You can add more cameras to the system because the PIP1610-2 HD CONNECT can support up to 4 cameras. Can you please reach out to us so we can help you further? You can reach us by phone at: 1-800-763-2207. Monday Through Friday 8:30 am to 5:30 pm Central Standard Time.
submitted byMotorola Nursery - 1 year agoBrand expert
Q: are both the cameras and the monitor able to run on batteries and electric or just the monitor? Also, how long does the monitor last on battery?
A: Thank you for your inquiry. Only the monitor is able to run with battery and the camera is not. For typical use with middle level screen brightness and speaker volume, the monitor can last for around 6 hours on battery after the the battery is fully charged. Best Regards. The Motorola Nursery Product Team
submitted byMotorola Nursery - 3 years agoBrand expertA: Thank you for your inquiry, Moe. We suggest contacting our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help.- Mitch
submitted byMotorola Customer Care - 3 years agoBrand expert
Q: what is the range that Itll work? like If I'm outside while baby naps?
A: The PIP1610-2HD CONNECT has up to 1,000ft Range. If you need further assistance, please contact us. You can reach us by phone at: 1-800-763-2207. Monday Through Friday 8:30 am to 5:30 pm.
submitted byMotorola Nursery - 2 years agoBrand expert
Q: when in split screen, how does the sound work? does it cycle between the cameras? or will it only stay on one camera?
A: Thank you for your inquiry. When in split screen mode, the sound does not automatically cycle between the cameras but you can select the camera to be heard by pressing the navigation key on the parent unit. The sound can only automatically cycle between cameras when in cycling camera mode. Best Regards. The Motorola Nursery Product Team
submitted byMotorola Nursery - 2 years agoBrand expert
Q: how do you turn off the blue light on the back? it's too bright and my baby can see it.
A: Hi Ches, thank you for your time reaching out to us. For us to be able to resolve and further assist you with your concern about the too-bright blue light at the back of your Baby Monitor I highly suggest that you need to contact Motorola Nursery Support Page with 24/7 live Chat at https://motorolanursery.com/support. -Ythan
submitted byMotorola Customer Care - 3 years agoBrand expert
Q: What is the viewing range? Our master bedroom is downstairs, but our oldest's room and the nursery will both be upstaris, and I need something with a longer range.
A: Thank you for your inquiry, JWC56. Please contact our Motorola Nursery Support Page with 24/7 live Chat at https://motorolanursery.com/support. They are standing by to help.-Mitch
submitted byMotorola Customer Care - 2 years agoBrand expert
Q: what's the difference in this one and the one that says 5.0 that's 269 they look the same but price is different so what is the difference
A: Thank you for your inquiry. The difference is that the resolution of the screen on the parent unit of PIP1610 HD CONNECT is higher than that of PIP1510 CONNECT. The screen resolution of PIP1610 HD CONNECT is 1280x720 pixels while PIP1510 CONNECT is 480x272 pixels. I hope my reply is helpful for you.
submitted byMotorola Nursery - 3 years agoBrand expert