Q&A(27)
Q: Is this lid on this supposed to close on its own or no? I have to push it down every time.
A: Ours is the same way. I don't think it's supposed to close on its own.
submitted byMichelle - 9 years agoA: should close on its own, but times you may have to push on it.
submitted bymellmell - 9 years agoA: I have to push mine down sometimes. Major con for this bin is that you have to push the dirty diaper down into the bag rather than just dropping it in. It's a little gross.
submitted byDeniseKory - 9 years agoA: You do have to push the lid down to close it. The pedal is to open the lid only.
submitted bypaulwilder - 8 years agoA: You have to push it down every time to close the bag inside.
submitted bynathanwj - 9 years ago
Q: Searching for adult diaper pail. Will this hold adult depend size diapers.
A: Good morning. At this time we do not make/sell any diaper pails (including our STEP Pail) that are made/tested for use with adult diapers.
submitted byMunchkin - 7 years agoBrand expertA: the whole is slightly larger than your fist. not a good idea. my newborn diapers barely fit.
submitted bymad dad 22 - 3 years agoA: Yes, I think this will be fine. I use it for my elderly dogs diapers. Good luck!
submitted bymell mell - 7 years ago
Q: Tell me about the noise when you step on the pedal to open it.
A: Good afternoon. If you are experiencing issues with your Step pail please kindly reach out to our Customer Satisfaction Team directly: 800.344.2229 or cserv@munchkin.com Thank you!
submitted byMunchkin - 8 years agoBrand expertA: The unit is plastic and there is a slight ratcheting sound primarily from the lid when depressing the pedal to open the lid. Once the lid is open; you have to push it closed with your hand. I have opened it with my baby sleeping in the same room and it quiet enough it does not wake her.
submitted bypaulwilder - 8 years agoA: The unit is plastic and there is a slight ratcheting sound primarily from the lid when depressing the pedal to open the lid. Once the lid is open; you have to push it closed with your hand. I have opened it with my baby sleeping in the same room and it is quiet enough it does not wake her.
submitted bypaulwilder - 8 years ago
Q: hello, I've never used one of these before, much less even looked at one. i haven't had the baby yet, but i did get this as a gift. i just wanted to know, when it gets full, how do you take it out?
A: There is a spot on the inside of the pail where you cut the bag. You then tie the bottom of the bag and fill it up again and again.
submitted byQsmomma - 8 years agoA: I suppose you want to know how to dispose of the bag lined inside the pail? This is literally a trash can made especially for dirty diapers so you will simply need to remove the full bag and toss that away. You'll then replace the bag and bam, that's it.
submitted bySC - 8 years ago
Q: Can the Genie bags be used in this pail?
A: Good afternoon, Debi. The Step Diaper Pail cannot be used with Diaper Genie branded bags. For a list of bags that can be used with the Munchkin pail please visit our website: http://www.munchkin.com/all-potty/diaper-pails-refills.html
submitted byMunchkin - 8 years agoBrand expertA: I have tried the up and up genie refills and they fit so I would assume so, but did not try the brand name genie refills
submitted byDissatisfied - 8 years ago
Q: How many diapers can this hold? I know the only size down only holds 30..
A: This holds about 30-40 size 2 diapers I'd say. I can never smell the diapers. Great product!
submitted byAmblk - 8 years agoA: Good morning. The Step Diaper Pail can be used with the individual Arm & Hammer Refill bags which hold up to 30 diapers each and with the refill rings which can hold up to 272 bags each ring.
submitted byMunchkin - 9 years agoBrand expert
Q: Can you use regular trash bags with this diaper pail?
A: Good afternoon, the Munchkin Step Diaper Pail is designed for use with our Munchkin Arm & Hammer Snap, Seal, & Toss Bags and the Munchkin Arm & Hammer Refill Rings.
submitted byMunchkin - 2 years agoBrand expert
Q: how often do the odor pucks need to be replaced?
A: Good morning! The Arm & Hammer Pucks should be replaced every 60-90 days for freshest results.
submitted byMunchkin - 3 years agoBrand expert
Q: What is the model number for this pail? Trying to locate replacement Arm and Hammer pucks has proven to be difficult. I ordered some on another site and they were not the same size.
A: The Arm & Hammer refill puck, is called the The Puck. It is one large, single pack Arm & Hammer freshener and it will work with our Arm & Hammer Step diaper pail, and our Arm & Hammer PAIL.
submitted byMunchkin - 3 years agoBrand expert
Q: Does it have an air freshener type smell?
A: Good afternoon, when using the puck with your Munchkin STEP Diaper Pail, it will provide a Lavender-scented baking soda smell.
submitted byMunchkin - 3 years agoBrand expert