Q&A(4)
Q: "Ivory" selection looks tan. The ivory color in the "Ivory" looks way darker than the ivory color in the "Grey/Ivory" selection. Which is it? I'm looking for a true ivory / cream / off-white.
A: Hi Susan! Thanks for your question. While our design team has called it "Ivory", you are correct that it leans more towards a natural color. We suggest looking at other designs in our Natura Collection such as NAT620. if you're looking for a true ivory or cream color rug.
submitted bySAFAVIEH Product Expert - 1 year agoBrand expert
Q: is this item washable?
A: This rug is not machine washable. This rug requires spot cleaning or professionally cleaning. For care and cleaning instructions please check our guide at https://safavieh.com/rug-care-and-cleaning. Thank you for your question!
submitted bySAFAVIEH Product Expert - 2 years agoBrand expert
Q: what country is this made in?
A: The Natura Collection design NAT102 is made in India. Thank you for your question.
submitted bySAFAVIEH Product Expert - 2 years agoBrand expert
Q: How do I clean this rug?
A: Hello Elaine! Thank you for your question, the best ways to clean this rug are spot cleaning or professional cleaning. For care and cleaning instructions please check our guide, https://safavieh.com/rug-care-and-cleaning.
submitted bySAFAVIEH Product Expert - 3 years agoBrand expert