A: Thank you for your question, Jess. Our Vertuo machines brew coffee hot, and you might consider adding ice cubes for a refreshing iced coffee experience. If you're looking for Cold Brew options, our Cold Brew capsules are compatible with the Vertuo Pop+, Vertuo Next, Vertuo Lattissima, and Vertuo Creatista machines.

A: Thank you for your question. You can find and download the User Manual for your Vertuo machine from the Machine Care page on the Nespresso website. For any other questions or concerns call 800-562-1465. We are available 24 hours a day, seven days a week for your service and support. Thanks!

A: Thank you for your question. The machine has one spout to dispense brewed coffee, there no other separate dispenser for hot water. The machine does not produce hot water alone for consumption. Please call 800-562-1465 for further information. We are available 24 hours a day, seven days a week, so you may call anytime at your earliest convenience. Thank you.

A: Thank you for your question. Only the VertuoPop+ machine offers the expert mode option. The Vertuo machine does not have this function available. Should you have any other questions or concerns, please call 800-562-1465 for immediate assistance. We are available 24 hours a day, seven days a week, so you may call anytime at your earliest convenience. Thank you.

A: Thank you for your question. Please kindly be advised that our XL Capsules such as the 12 oz Alto blends are only compatible with the Vertuo Pop, Vertuo Next, Vertuo Lattissima, and Vertuo Creatista machines. We apologize for any inconvenience or disappointment this may cause.

A: Thank you for your question. This machine does not dispense hot water. We apologize for any disappointment this may cause.

A: Thank you for your question. Functionally both models perform the same. Both models are Vertuo machines and compatible with the Nespresso VertuoLine capsules. Also, both machine models use Centrifusion™ technology which allows the preparation of a smooth coffee with a high-quality aromatic richness, combined with a high intensity and body and finished off by a silky and generous crema. The differences are just the aesthetics of the machine. One main difference is that the Vertuo has a locking mechanism for the 'head' of the machine, that you have to manually lock and unlock, while the VertuoPlus has a lever you tap up to open and tap down to close automatically. We trust the information has been helpful. For further support and assistance for machine questions, please call 800-562-1465. We are available 24 hours a day, seven days a week. Thank you.

A: Starbucks by Nespresso capsules for VertuoLine are compatible with all Nespresso Vertuo machines. We are aware that some companies are manufacturing capsules that appear to be compatible. We do not test the compatibility of competitors’ products with our machines; therefore we cannot comment on this. You may decide to use non-Nespresso capsules in your Nespresso machine. The use of capsules others than those of Nespresso doesn’t invalidate the warranty. However, we are glad to tell you about the perfect interaction between Nespresso capsules and Nespresso machines, which is the essence of our system.

A: For the Vertuo machine, we have four sizes to choose from, with multiple blends and intensities. The Vertuo makes: Espresso (1.35 oz), Double Espresso (2.7 oz), Gran Lungo (5 oz), and Mug (7.77 oz). Carafe (18 oz) sized capsules are exclusive to the Vertuo Next machine and will not fit inside the Vertuo, Evoluo or VertuoPlus machines.

A: The Nespresso VertuoLine Capsules are only compatible with the Nespresso VertuoLine Machines. Nespresso does not test the compatibility of competitors’ products with our products; therefore, we cannot comment on this.