A: Yes. The Vertuo Next machine can brew the Espresso-sized capsules offered by Nespresso.

A: Yes, you can purchase espresso pods!

A: All Vertuo Espresso capsules brew 1.35oz. and Double Espresso capsules brew 2.7oz.

A: Thank you for your question, Ram.  The Nespresso Vertuo Next was created to brew the Nespresso and Starbucks by Nespresso blends. It will not dispense hot water. However, other machines in the Nespresso family have that option available. For example, the Citiz Platinum in our Original category of machines will dispense hot water to create the perfect Americano. Enjoy discovering our many Vertuo blends. Should you have any further inquiries regarding Nespresso machines or capsules, please call our toll-free number 1-800-562-1465. For your convenience, we are available 24 hours a day, 7 days a week.

A: Thanks for your inquiry, Jane. The Nespresso machines were created to brew the specialty coffee we grow from all over the world. We do not test the compatibility of competitor capsules with Nespresso machines, therefore, we're unable to provide information regarding capsules not manufactured by Nespresso. Thank you.

A: Thank you for your question, Mia! Yes, we do offer a complimentary recycling program for our capsules. You may receive two prepaid, complimentary recycling bags with each Nespresso order through our Nespresso website, which holds 100 VertuoLine / 200 OriginalLine capsules. You may take this full bag of used capsules to your local UPS Store to recycle with us. Upon the receipt of your used capsules, the coffee will be made into mulch, and the aluminum will be recycled with a smelter. We thank you for interest in participating in our recycling program and joining us in our commitment to conserving valuable landfill space, reducing greenhouse gas emissions, and reducing pollution.

A: Thank you for your question. Nespresso does not test the compatibility of competitors’ products with our products; therefore, we cannot comment on this.

A: We are aware that some companies are manufacturing capsules that appear to be compatible. We do not test the compatibility of competitors’ products with our machines; therefore we cannot comment on this. You may decide to use non-Nespresso capsules in your Nespresso machine. The use of capsules others than those of Nespresso doesn’t invalidate the warranty. However, we are glad to tell you about the perfect interaction between Nespresso capsules and Nespresso machines, which is the essence of our system.

A: Thank you for your question. The Alto Ambrato, Alto Onice, and Cold Brew Intense capsules brew 12oz. These capsules are exclusively for VertuoLattissima, VertuoCreatista, VertuoNext, and VertuoPop+ models only. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience if you have any other questions or concerns.

A: We recommend running a rinse cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. You can find instructions for rinsing and descaling the Vertuo Next in your User Manual, or on the Machine Assistance page of the Nespresso website. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465.

A: We recommend running a rinse cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. You can find instructions for rinsing and descaling the Vertuo Next in your User Manual, or on the Machine Assistance page of the Nespresso website. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465.