Q&A(3)
Q: On the guards? Can they be replaced if it has been lost or accidentally thrown away?
submitted by Z P - 4 years ago
A: Splash guards can be replaced by contacting the manufacturer via phone 800-257-7844 or e-mail: service@ginsey.com
submitted byGinsey Home Solutions - 4 years ago
Q: Does this potty seat fit an elongated toilet?
submitted by Vanessa - 6 years ago
A: No it doesn't. It moves around causing the child to tip it. The manufacturer should have included an adapter.
submitted byFran - 5 years ago
Q: Is the splash guard removable?
submitted by Katherine - 6 years ago
A: The "splash guard" is removable to allow for easy cleaning. Simply remove the "cushion" from the plastic ring & attach the guard to the "lip" of the inner plastic inner ring and then replace the cushion by "snapping it" to the ring. We do hope you find this information in your decision making and purchasing process.
submitted byGinsey Home Solutions - 6 years agoBrand expert