Q&A(65)
Q: How best to remove coffee stain from the carafe? Soap and water, white vinegar and water or top of dishwasher did not do it.
A: I use bleach water, wash it out, then run it thru the dishwasher. crystal clear!
submitted byanonymous - 5 years agoA: These are the options we would suggest to use for removing coffee stains from your carafe. We suggest using a soft brush when cleaning the carafe. If you are experiencing difficulty please reach out to us at helpfulninja@sharkninja.com and include a brief description of the issue.
submitted byNinja Community Support - 5 years agoBrand expertA: Bar Keepers Friend liquid cleanser
submitted bytcoop - 6 months agoA: The Mr Clean Magic Erasers remove the coffee stains from not only the coffee pot, but also from coffee cups e.t.c. .
submitted byRoxanne - 2 years agoA: Mr. Clean Magic Eraser...works like a charm.
submitted byMary - 4 years agoA: Put crushed ice with a little salt and water swich around and it will clean it like new
submitted byallal - 1 year agoA: put salt, lemon or lemon juice and ice cubes and swirl it around
submitted byGaskalla - 5 years ago
Q: what is the mod ? is this the same as the CE251?
A: We are happy to confirm that this model is the CE250.
submitted byNinja Community Support - 2 years agoBrand expertA: This model number of this unit is CE250.
submitted bySharkNinja Product Expert - 2 years agoBrand expert
Q: What is the model number
A: The UPC number seems to correspond to the CE251.
submitted byLarry - 2 years agoA: I just read above, that this is a model CE250, but this brand expert says its a CE251. Can someone please give correct information????
submitted byNYCGina - 2 years agoA: We would like to confirm that the model number for this system is CE251.
submitted byNinja Community Support - 3 years agoBrand expert
Q: Can you use a stainless steel permanent coffee filter with this Ninja model? Will the #4 cone stainless steel filters work?
A: You should use a #4 cone paper filter. If you prefer a permanent filter, feel free to contact our customer service at 1-800-365-0135, and we can help you get one specifically designed for this unit.
submitted bySharkNinja Product Expert - 1 month agoBrand expert
Q: Does it automatically turn off?
A: No. To turn off your unit, you must push the power button.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: is there a way to turn off the beeping noise? my dog barks every time, even if he is asleep he will wake up and start barking. he doesn't might the toaster oven beep or any other noises lol
A: We would like to kindly inform you that you are not able to turn off the sound on the coffee maker.
submitted bySharkNinja Product Expert - 3 years agoBrand expertA: We would like to kindly inform you that you are not able to turn off the sound on the coffee maker.
submitted byNinja Community Support - 3 years agoBrand expert
Q: what coffee filers does it use?
A: #4 cone. Mine came with a reusable gold tone filter (no promises that the current models come with one). DO NOT use them both at the same time.
submitted byMikeG - 5 years agoA: We are happy to confirm that you can use disposable paper filters, in the Ninja® 12-Cup Programmable Coffee Brewer, if preferred. This machine uses a #4 paper cone filter. We hope this information helps.
submitted byNinja Community Support - 5 years agoBrand expert
Q: How long does this coffee maker take to brew a 12 cup pot?
A: We would like to inform you that a full carafe brew will take approximately 12–15 minutes.
submitted byNinja Community Support - 5 years agoBrand expertA: Does it truly take 12 to 15 minutes for a pot of coffee
submitted byCindy - 5 years ago
Q: Is the water reservoir made out of plastic or glass?
A: The reservoir is made of plastic.
submitted bykman - 5 years agoA: We would like to inform you that the reservoir is made out of BPA free plastic.
submitted byNinja Community Support - 5 years agoBrand expert
Q: Hello! With the California Prop 65 Warning, can you tell us what part of the product contains the chemicals that require that warning?
A: We're required by law in the State of California to include the Prop 65 Warning. We include the warning in abundance of caution and to comply with this California warning mandate. The mere presence of even one of over 900 chemicals requires this warning. Where it's not feasible to test every single chemical, we're including the label with all our products. Please rest assured that all Ninja Kitchen products comply with all applicable laws and regulations.
submitted bySharkNinja Product Expert - 4 days agoBrand expert