Q&A(10)
Q: Does this particular rug have non-slip backing?
A: Hello, thank you for your question. No, this rug does not have a non-slip backing. Use a rug pad to keep it in place. I hope it helps!
submitted bynuLOOM Rep - 29 days agoBrand expert
Q: I am interested in your area rug that measures 6'7 x 9'. I want a non-slip rug pad (natural rubber backing and felt). However, these pads are 6'x9'. Will the size differnce be a problem/trip hazard?
A: Thank you for your inquiry. No, having a smaller rug pad beneath your rug will not cause any issues with your rug and will handle foot traffic well.
submitted bynuLOOM Rep - 1 year agoBrand expert
Q: How much off-gasing does this rug have? How long does it take for the off-gasing to go away?
A: Thank you for your inquiry. It is normal for some rugs to have a mild chemical odor when first opened, which will typically dissipate within about 24 hours. If desired, place the rug near an open window or fan for the first few hours to help air it out.
submitted bynuLOOM Rep - 2 years agoBrand expert
Q: Is the fringe include as part of the 10x14 measurement?
A: Thank you for your inquiry. The length of the fringe is not included in the measurement, which accounts for an additional 3-5 inches.
submitted bynuLOOM Rep - 2 years agoBrand expert
Q: Is the Ivory a true white or an off-white?
A: Hi there, Thank you for your inquiry. This rug would be closer to a true white. I hope that you find this information to be helpful.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: Is this round or a rectangle with tassels? The pictures so both?
A: Hello, Thank you for your inquiry! This rug is only offered in the rectangular sizes. We are working to have the round shaped photos removed as we do not offer this in that shape.
submitted bynuLOOM Rep - 4 years agoBrand expert
Q: Is the blue a true navy blue or more of a lighter blue?
A: Hi, this is Grace with nuLOOM! Thank you for your inquiry! This collection features a distressed navy with undertones of indigo. Please note, while we do our best to provide you with accurate images of our products, colors might look slightly lighter or darker in person due to different brightness/contrast settings of each screen.
submitted bynuLOOM Rep - 4 years agoBrand expert
Q: Is this rug machine washable Thank you, Sue
A: Hi, this is Grace with nuLOOM! Thank you for your inquiry! I'm sorry, this rug is not machine washable. For deep cleaning, we recommend reaching out to your local professional rug cleaners.
submitted bynuLOOM Rep - 4 years agoBrand expert
Q: Can this rug be vacuumed?
A: Hi, this is Grace with nuLOOM! Thank you for your inquiry. To vacuum this rug, use the hose attachment only, on the lowest setting possible. You will also want to comb the tassels regularly to avoid matting. Choose a comb with a tooth width that is wider than the tassels' so you're able to detangle without fraying. ---
submitted bynuLOOM Rep - 4 years agoBrand expert
Q: what is this rug made of?
A: Thank you for your inquiry! This rug is constructed of 100% Polypropylene.
submitted bynuLOOM Rep - 4 years agoBrand expert