Q&A(11)
Q: What is the size of the mop head?
A: Specifications list it as "Dimensions (Overall): 55.5 Inches (H) x 16.5 Inches (W) x 9.69 Inches (D)"
submitted byDarlene - 7 months agoA: Hi! The microfiber mop is 15.94 inches by 8.7 inches. Please feel free to contact us on our website with any further questions!
submitted byO-Cedar - 8 months agoBrand expert
Q: HOW does this mop remove99% of bacterie with water? So then the bacteria is on the mop and you must sterilize the mop after each use??? Thank you.
A: Cleaning your floor with our microfiber mops and just water does not kill bacteria. It simply removes bacteria and dirt from the floor surfaces, as proven in our testing. Of course, if you prefer to use a cleaning solution, you can choose to use your favorite floor cleaner mixed with water. It is suggested you clean before you disinfect any hard surfaces. You may clean your refills, machine or hand wash them in warm water and lay flat to dry. Do not use bleach or fabric softeners. We hope this helps.
submitted byO-Cedar - 2 years agoBrand expert
Q: Will this mop soak up a spill on the floor, like a spilled glass of water? Should I use it dry or damp for this purpose?
A: The multipurpose mop head is designed for use dry to effortlessly trap dust or dirt, or damp to provide an even deeper clean. For use of a spill, it can be used dry to lock in moisture.
submitted byO-Cedar - 2 months agoBrand expert
Q: Do I need to assemble the handle parts, where is instructions
A: Please check out our website blog page and Use and Care section for some amazing resources and additional information :)
submitted byO-Cedar - 4 months agoBrand expert
Q: How do you wring it out when wet if it gets dirty while mopping?
A: Please check out our website blog page and Use and Care section for some amazing resources and additional information :)
submitted byO-Cedar - 7 months agoBrand expert
Q: Does the mop have a telescoping handle to adjust the reach of the mop? (For instance, to use to clean walls)
A: Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page ❤️
submitted byO-Cedar - 11 months agoBrand expert
Q: How do I put it together
A: Hi! To use the Hardwood Floor 'N More, simply twist the handle into the gray connector piece; then attach the washable refill to the base ❤️ Check out our website for additional Use and Care information, or reach out to our Customer Service Team for further assistance!
submitted byO-Cedar - 11 months agoBrand expert
Q: Does this include the mop base and handle or just the mop pad?
A: Hi Diamah, this includes the complete mop. Hope this helps!
submitted byO-Cedar - 1 year agoBrand expert
Q: Is this the same mop as the one on your webiste called "Hardwood Floor ‘N More® Microfiber Mop?" Target didn't show up as an online retailer when I click shop now.
A: Hi Amanda! Yes, this is the same Hardwood Floor 'N More Microfiber Mop as seen on our website.
submitted byO-Cedar - 2 years agoBrand expert
Q: Can this mop be used for applying wax? Does the mop handle come with a pad?
A: In response to your inquiry, it was not designed as a wax applicator and has not been tested to do so, so we would not recommend it.
submitted byO-Cedar - 4 years agoBrand expert