Q&A(10)
Q: Approximately how many uses do you get out of one can? I'm going on a month-long trip. Do I need multiple cans?
A: Thanks for dropping in. As the amount of product applied for each person varies, we cannot guarantee an exact amount. However, we'd like to chat further to best assist. To do so, give us a call at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m. CT). Hope to hear from you soon! – Megan, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 3 months agoBrand expert
Q: Is it safe to use for pregnant women?
A: Thanks for asking! So we can discuss this in further detail, please give us a call at 1-800-558-5252 on weekdays between 8 a.m. and 5 p.m. CT. Be sure to mention your reference number: 22725954. Hope to hear from you soon! – Brooklyn, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 4 months agoBrand expert
Q: Can this product be used on a 6 month old child?
A: We're glad you asked. Our OFF!® products, which contain DEET, can be used on children and are registered by the EPA for use on skin and clothing to protect against biting insects. Always be sure to follow label directions by applying repellent to your own hands, then wiping repellent evenly on the child's arms, legs, and face. Avoiding their hands, eyes, and mouth areas. You can always reach us weekdays from 8 a.m. to 5 p.m. CT at 1-800-558-5252. Have a great day! – Mindi, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 7 months agoBrand expert
Q: What's the fragrance
A: Thanks for reaching out. While we are a very transparent company about what goes into our products, some information is proprietary. Rest assured, we'd be happy to discuss things further. You can reach us at 1-800-558-5252 (weekdays, 8 a.m. – 5 p.m. CT). We look forward to your call. – Megan, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 8 months agoBrand expert
Q: Is it safe to spray on skin?
A: To apply our OFF!® Family Care Smooth & Dry Spray, we recommend holding the container 6 to 8 inches from skin or clothing and spraying with a slow, sweeping motion. As long as you are reapplying to all open skin areas every 5 hours, we'd expect you to get the best results. If you have any other questions, you can always reach us at 1-800-558-5252 on weekdays from 8 a.m. until 5 p.m. CT. We're here and happy to help! – Mindi, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 10 months agoBrand expert
Q: Can I travel with this on a flight?
A: Thanks for asking! The amount of aerosol and propellant in a can of any of our products is limited to a point where the container should not be affected by a pressurized cabin (plane or jet). However, you should check with your airline and the Transportation Security Administration (TSA) to see if there are any restrictions to carrying or packing the product in question. Take care! – Brooklyn, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 2 years agoBrand expert
Q: what are the ingredients? They are not listed.
A: Great question, Tess! For any ingredient information, you can visit our website or give us a call at 1-800-558-5252. We're here to help Monday through Friday, from 8 AM to 5 PM CT. – Rachel, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 2 years agoBrand expert
Q: Is it safe for kids under 2 years old?
A: Great question! Yes, this product can be used with confidence for your kids. We recommend spraying the insect repellent into the hand of an adult and wiping the repellent evenly on the child's arms, legs and face. Be sure to avoid the hands, eyes and mouth areas, and don't apply where sweat could cause it to drip down into eyes. – Brooklyn, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 5 years agoBrand expert
Q: Is this product safe for 2 year olds?
A: Great question, Eva. Yes, this product can be used with confidence for your two year old. We recommend pouring or spraying the insect repellent into the hand of an adult and wiping the repellent evenly on the child's arms, legs and face. Be sure to avoid the hands, eyes and mouth areas, and don't apply where sweat could cause it to drip down into eyes. – Elizabeth, SC Johnson Consumer Care
submitted byOFF!_Product Expert - 5 years agoBrand expert
Q: How do you get this product off a wooden chair? It has left a chalk residue that has soaked into the seat and legs of the chair.
A: I’m sorry to hear about your experience. For best assistance, please call 1-800-558-5252 and mention reference number: 018970258A –Ethan, SC Johnson Consumer Care
submitted bySC Johnson Consumer Care - 7 years agoBrand expert