Olay Fresh Outlast Cooling Body Wash White Strawberry & Mint - Trial Size - 3 fl oz

We appreciate you for getting in touch about our Olay Fresh Outlast White Strawberry and Mint Body Wash. It's truly upsetting to hear that you and your boyfriend developed a rash. This definitely isn't the kind of experience we want or expect any of our consumers to have. We understand how frustrating this can be and that is why we want your comments to get the attention they deserve. To do just that, we'd like to gather more information from you. Please be assured that every detail provided will be reported to our Health and Safety Team and the rest of our Olay Team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do ask that if you have not already done so, please discontinue from using the product. Please, when you have the time, write to us through our Contact Us page so we can better assist you.

Hello! Thank you for reaching out. We appreciate you for giving our Olay product a try. We do recommend that you discontinue use of this product. We are very sorry to hear you've run into this problem, and we have taken your comments into consideration and would love to hear back to assist you with your problem. You can reach us at 1-(800)-652-9261. Your reference number is 16199634.