Old Spice Men's Deodorant Aluminum Free Eucalyptus with Coconut Oil - 3.0oz

Thank you for sharing your experience with our Old Spice Aluminum Free Deodorant Eucalyptus with Coconut Oil. We are so sorry to hear that you did not get the level of protection you expected. We want all of our consumers to feel confident in the protection they receive from using our products, and we regret to hear that this was not the case. We can assure you that we will be sharing this information with our Quality Assurance Team as well as with the rest of our Old Spice Team. It's important to understand that the level of protection provided is dependent on your own body chemistry. Certain factors, such as changes in diet, activity level, and stress, have an impact on the product's performance. Additionally, it can take your body two weeks to adjust to a new product before getting the best protection. We recommend applying twice daily, both morning and night, and to consider reapplying as needed. Also, keep in mind that this is a deodorant-only product and works primarily to combat odor and not sweat. Sweat is the body's way of regulating temperature, and we chose not to prevent this natural occurrence. For wetness and odor protection, we recommend trying one of our antiperspirant deodorant combinations. We would love to speak further and assist you in finding a more suitable product. Please give us a call at (800) 677-7582 or send us an email through our Contact Us page on our website.

Thank you for getting in touch about our Old Spice GentleMan's Aluminum Free Eucalyptus + Coconut Oil Deodorant. We're very sorry to hear that you experienced a break out with a previous Old Spice product and that you aren't getting the odor protection you had hoped for. We understand how frustrating of an experience that was and it's definitely not one we want you to have. To make sure your comments get the attention they deserve, we'd like to collect some additional information. You can be assured that the details you provide will be shared with our Health and Safety Team, as well as the rest of our Old Spice Team. Safety is our top priority and all of our products have been thoroughly tested to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do recommend discontinuing the use of the product if you haven’t already but please keep it on hand in the event we may need to retrieve it. Also as you may know, the level of odor protection depends on your body chemistry as well as any changes in your diet, stress, and activity levels. All of these may affect the performance of the product. It may help to understand odor is caused by bacteria in the presence of sweat. While deodorants help reduce bacteria, they don't reduce sweat. To protect some against odor, regular deodorant is just enough. For others they need an antiperspirant to protect against sweat and odor. If you find that your deodorant-only product isn't working, we recommend switching to an antiperspirant for the best protection. We'd love to help you further so please reach out to us at (800) 395-9960 or email us through our Contact Us Page.

Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team. As you may know, the level of odor protection depends on your body chemistry. In addition, changes in diet, stress, and activity level may affect the performance of the product. Underarm odor is caused by bacteria that grow and multiply as a result of sweat. Deodorant controls odor by killing odor-causing bacteria and also contains fragrance that keeps you smelling fresh. But it’s important to know that deodorant doesn’t control underarm wetness. One of the best ways to fight odor is to prevent wetness. If you find your deodorant isn’t doing the job, you may want to switch to an antiperspirant/deodorant that should provide the fullest level of protection by controlling wetness AND fighting odor.

I’m sorry to hear you didn’t get the odor protection you expected when using [Product] I’m glad you let us know so I can share your experience with the rest of my team and send you a coupon for your next [Brand] purchase. I’m also happy to provide some info as well as some suggestions to help you get the most from our products. As you may know, the level of odor protection depends on your body chemistry. In addition, changes in diet, stress, and activity level may affect the performance of the product. Underarm odor is caused by bacteria that grow and multiply as a result of sweat. Deodorant controls odor by killing odor-causing bacteria and also contains fragrance that keeps you smelling fresh. But it’s important to know that deodorant doesn’t control underarm wetness. One of the best ways to fight odor is to prevent wetness. If you find your deodorant isn’t doing the job, you may want to switch to an antiperspirant/deodorant that should provide the fullest level of protection by controlling wetness AND fighting odor

Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.