Old Spice Men's Timber with Sandalwood Antiperspirant Deodorant - 2.6oz

Thank you for reaching out about our Old Spice Timber with Sandalwood Antiperspirant Deodorant. We're sorry to hear that you had trouble dispensing the product. All of our products go through many quality checks so that they can reach you in the best of conditions. What you've shared with us has been unexpected but rest assured that we are reporting this to our Quality Assurance Team. It should only take 4-5 complete turns of the dial to get the product to dispense the first time, after that only 2-3 clicks for each underarm. We'd like to gather some additional information about your experience. Please give us a call at (800) 677-7582 or email us through our Contact Us Page.

Thank you for reaching out about our Old Spice Fresher Kit. We're sorry that you weren't satisfied with the product. That's not the kind of experience we want for our consumers and we'd like to learn more to share with our team. Please write to us through our Contact Us page so we can better assist you.

Thank you for reaching out about our Old Spice Deodorant. We're sorry if you've had trouble finding a product and that you husband was left with some buildup on his underarms. This isn't the kind of experience we want for you all and we'll be sure to share this with the rest of our team. In the meantime, it may help to know that the clumps may be a result of too much product being used. We recommend 2-3 swipes for each underarm. We'd like to assist you all further. Please write to us through our Contact Us page so we may do so.

We appreciate your feedback on our Old Spice Wilderness with Lavender Antiperspirant Deodorant. We're so glad that you enjoy the product's scent and found that it worked effectively. However, we'd like to apologize deeply for the sensation you felt and for the residue on your underarms. This isn't something we would expect to happen and we understand how it can be very frustrating. So we can be sure that your comments get the attention they deserve, we'd like to collect some additional information. You can be sure that every detail shared will be reported to our Health and Safety Team and the rest of our Secret Team. Safety is at the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do ask that if you have not already done so, please discontinue from using the product. The residue may have been a result off too much product being used. In the future, you may want to try using less. We recommend only 2 to 3 swipes for each under arm. We'd like to collect more information so we can better assist you. Please email us through our Contact Us Page so we may do so.

Thank you for sharing your thoughts on the Old spice Timber antiperspirant. We're sorry to read that you didn't enjoy the scent of your husband's deodorant, as we strive to ensure every consumer notices a positive difference from using Old Spice products. It may help to know that all of our products are tested to be safe when used as directed, and we try to include features we think everyone will love, however we understand that preferences can vary from person to person. That being said, your feedback is greatly appreciated, and you can be assured that we're sharing your thoughts with the rest of our team. In the mean time, feel free to give us a call at (800) 677-7582, or send us an email from our website's Contact Us page for further assistance.

Thank you for getting in touch about our Old Spice Timber with Sandalwood Antiperspirant Deodorant. It saddens us deeply to hear that you developed chemical burns under both arms. We understand how frustrating this can be and it's definitely not an experience we want you to have. To make sure your comments get the attention they deserve, we'd like to collect some additional information. You can be assured that your comments will be shared with our Health & Safety Team and with the rest of our Old Spice Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. We'd appreciate it if you could please contact us at (800) 677-7582 or email us through our Contact Us Page so we can assist you further.