Ortho GroundClear Weed and Grass Killer RTU Liquid - 1 gal

Hi Donald, we're sorry to read about your disappointment with Ortho Weed Control and appreciate your feedback. Mature weeds will take longer to die. Product could have been washed off plant. Temperatures below 60 degrees or above 90 degrees may cause weeds to be dormant. Cold nights may delay weed death! Product will still work, but will take even longer. Drought stressed plants can not readily absorb the herbicide...water them first wait 24hr. When leaves are dry, spray again. Mowing 2 days before or after application reduces leaf surface and plant's ability to absorb the herbicide. Reapply 2-3 weeks after first application. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 866-324-9192 for assistance.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 866-324-9192 for assistance.

We're sorry to read about your disappointment with Ortho GroundClear Weed & Grass Killer Super Concentrate and appreciate your feedback. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho Home Defense Insect Killer For Indoor & Perimeter2 and appreciate your feedback. Potentially the siphon tube and sprayer needs re-primed, place the container above the wand (either holding it above or setting it on something) and spray for 30 seconds. If the Wand begins to spray well at the end of 30 seconds you should be able to put the container down and continue spraying. Please give us a call for additional troubleshooting or replacement part availability. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho GroundClear Weed & Grass Killer and appreciate your feedback. If the weed is mature, no matter what the weed, it will be more difficult to control. Harder to control or mature weeds will need multiple applications. It is important to use this product when weeds are young and tender. The product is rainproof in 2 hours after the application dries. To get the best results plant leaves must be thoroughly and uniformly covered with the spray solution. If the application does not cover the entire plant, the control will be less and a reapplication will be needed. Can reapply as needed. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 866-324-9192.

We're sorry to read about your disappointment with Ortho GroundClear Weed & Grass Killer Super Concentrate and appreciate your feedback. If the weed is mature, no matter what the weed, it will be more difficult to control. It is important to use this product when weeds are young and tender. The product is rainproof in 2 hours after the application dries. To get the best results plant leaves must be thoroughly and uniformly covered with the spray solution. If the application does not cover the entire plant, the control will be less and a reapplication will be needed. Reapply as needed. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho Home Defense Insect Killer and appreciate your feedback. Make sure the spout is sticking straight up. If it gets moved from the straight up position while in use it will not spray either at all or good depending on how much it is slanted. Check to ensure that cap is not broken. The wand should be completely extended into the open position. If the nozzle is not turned completely to one of the 3 on positions, it will not work correctly. Place the container above the wand and spray for 30 seconds. If the wand begins to spray well at the end of 30 seconds you should be able to put the container down and continue spraying. Product may have crystallized in the sprayer tip preventing the product from spraying. Soak the sprayer tip in warm soapy water to dislodge any residue. May need to re-prime the sprayer and siphon tube after unclogging the tip. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho GroundClear Weed & Grass Killer and appreciate your feedback. Occasionally, some crystallization can clog the sprayer. After disconnecting the red plug from the cap soak the spray tip/nozzle in warm soapy water. This may dislodge any crystallized matter. The sprayer tip can be readily pulled off and snapped back on after cleaning. Batteries have a shelf life that will last through approximately two 1.33 bottles. It is possible that the batteries need to be replaced. The unit holds either 3 or 4 Double-A (AA) batteries (depends on the wand version). Replace the old batteries with fresh ones to see if that fixes the spraying issue. If the sprayer motor is running and all of the above troubleshooting has been completed, the sprayer may need to be re-primed. To re-prime, place the container above the wand (either holding it above or setting it on something) and spray for 30 seconds in an area where the product can safely be dispensed. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with the sprayer in this product and appreciate your feedback. We would like to gather some information and offer some assistance. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho GroundClear Weed & Grass Killer Super Concentrate and appreciate your feedback. This product is not systemic but kills off the top of weeds thoroughly treated at time of application. For annual weeds, especially if young, this will typically kill them. Also if the weed is mature, no matter what the weed, it will be more difficult to control. It is important to use this product when weeds are young and tender. To get the best results plant leaves must be thoroughly and uniformly covered with the spray solution. If the application does not cover the entire plant, the control will be less and a reapplication will be needed. Product can reapply as needed. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

We're sorry to read about your disappointment with Ortho GroundClear and appreciate your feedback. This product is not systemic but kills off the top of weeds thoroughly treated at time of application. For annual weeds, especially if young, this will typically kill them. Also if the weed is mature, no matter what the weed, it will be more difficult to control. It is important to use this product when weeds are young and tender. To get the best results plant leaves must be thoroughly and uniformly covered with the spray solution. If the application does not cover the entire plant, the control will be less and a reapplication will be needed. Can reapply as needed. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.

Thank you for your feedback. If there is anything we can do to help you have a 5-star experience, please contact our Consumer Services team at 866-324-9192 for assistance.